2008-10-23
From MA - USA

The user has not written a comment.

2008-10-20
From Marta Susana SILVESTRE - Argentina

The user has not written a comment.

2008-10-13
From HC - USA

They have an excellent staff members. The problem that we encounter was that we were not aware that the hotel was on the third floor and they don't have elevator, so we carried our suit cases upstairs until the staff realized that we were comming and send somebody to help us. Also, we were informed that the room has the bathroom, but, until we arrived we found out that the bathroom was outside the room, very inconvinience when there is two o three o'clock in the morning and you want to use the bathroom.

2008-10-08
From MK - Netherlands

We had a very good stay at this hotel. The location so close to San Marco square is perfect. Every morning breakfast at the roof! Clean rooms, nice staff. Quality vs price is excellent. We would book again when visting Venice.

2008-10-01
From SD - Australia

We had the best time at this hotel, great location, great people. The room was great very big for Europe, we would come back for sure! thanks for a great holiday

2008-10-01
From Aud Raestad - Norway

Nice breakfast, but terrible eggs, sometimes raw, somtimes old(bad smell)too much boiled, why not fresh every day and 5 or 10 minutes? Had a wonderful stay and liked it very much. I think I forfot a little package in thee closet, a tablecloth with some postcards, but according to the hotel, nothing was found, and then I believe that, but I am not sure if the mentality is that if something is found maybe the cleaning personal thinks it was left for them. If it was not there I am sorry for thinking this way. But not a big deal, and I would like to stay in the hotel again and also recommend it to others.

2008-09-28
From Michele Spiezia - USA

We chose to stay at Antica Venezia based on internest reviews, and because they had a room large enough for my parents, my husband and I, and our 2 year old son. We booked a 'suite', and were given an apartment style room just around the corner from the main property. Though it was up 2 flights of stairs (every place in Venice is!), it was an excellent setup with 2 separate bedrooms and a bathroom that is spacious by European standards. The main reception and breakfast in the main house is up many stairs as well (I think my father and 2 year old counted 80!!), but it was well worth it. I would definitely stay again, and recommend it to families traveling together. EXCELLENT view from the breakfast patio!

2008-09-22
From AS - Australia

when we checked in they gave us the wrong room as were advised to deal with it. as for parking they dont mention on the website that its almost half a klm away! the second morning we had no hot water, and after calling them told us that it will be fixed within 30m and that these things happen! we were patiant till after two hour still no hot water and no comunication so we ended up having cold showers and waisetd half a day!!! no ironing boards even on request. most staff only new few words of english and could not comunicate. we ended up checking out 3 days early and went to crowne plaza for similar price and we had the best time and stay. at time of check out they gave us a hard time and wanted us to pay the remaing 3 days. they must have been joking!!! after argueing and causing a scene they eventualy waived the balance. you just dont need the stress like this on a holiday. so i dont recommend anyone to stay here, it is unfortunate but they need to fix there attitude and get up to speed with customer service.

2008-09-04
From DL - United Kingdom

I wish I had known about the problems at this hotel first. We were there 3rd week of Aug 2008. First off, its not the easiest hotel to find. We found it ourselves but while checking-in 2 other groups had called looking for the hotel. The sign doesn't exactly read Hotel Antica Venezia (forgot what it said). Secondly the staff at the front desk was unfriendly and unhelpful. Our airconditioner in room 8 was also broken and 3 of the staff said it was unfixable - what happen to guest comfort?? It was over 30 degrees when we were there and extremely uncomfortable at night. The only plus is that its nice and close to San Marco Square. Overall not a good hotel experience and would not recommend to others.

2008-09-03
From Gail Demasi - Australia

We arrived & had to drag 3 large suitcases up 3 flights of stairs while the desk boy was standing at the top of the stairs watching us!!! We had rung ahead to say we would be booking in late & he told us we didn't! The attitude was abrupt, no help, no lift, room was the smallest we had in Europe - wouldn't recommend this hotel to anyone.

2008-08-21
From MM - Canada

The user has not written a comment.

2008-08-12
From DD - United Kingdom

When we arrived, we were shunted immediately to the Annex, one lane away from the hotel. This was presented as a 'good deal' as we would have our own 'appartment'. However, we were very disappointed as we had booked two double rooms with bathrooms, but ended up with two rooms and only one shower room among four of us, which was a real pain as it took ages for us to all have showers. The kids also were sleeping on a sofa bed, which was not great. We had to go outside, round the corner and up four flights to have our breakfast. We still had to pay the same rate though with no reduction for only having one shared bathroom. There was also limited hot water. Apart from these disappointments, the hotel was very clean, the location was excellent (very central) and the breakfast terrace had lovely views across the rooftops.

2008-07-27
From Gillian Blair - United Kingdom

Tourist office at San Marco Vaporetti marked hotel on map so easy to find on foot. Hotel & staff great but breakfast was very bland & mostly prepacked.Chilled rather than room temp milk would have been nicer for cereals. Terrific roof top breakfast/ late night drinks room. Great location for sightseeing & vaporetti. Good value for money although difficult stairs if elderly or infirm

2008-07-15
From RO - USA

The hotel is very well located. However, we had a big suprise that we were required to carry our bags up and down 4 flights of stairs to get to the hotel lobby.

2008-07-06
From DT - USA

Hotel was very difficult to find, but the hotel staff was great about meeting us and leading us to the hotel.