2009-07-08
From Anonymous - Rome

Great location. Starting to look a little tired. Plumbing in need of modernisation. Sandro behind reception was outstanding.Otherwise the service was average

2008-09-28
From RC - United Kingdom

This stay was the worst i have to date. the hotel itself is in a great location and is a big, beautiful hotel with great rooms. however the service and comptencne level of the staff is the worst i have seen or experienced. We arrived early and were made to wait in reception for 2 hours beofre we forced the receptionist to help us. he relectantly gave us a resting room which he said would just be for 30mins after which he would give us our proper room. they didnt contact us for another 2 hours, by which time it was 3 pm. 1 hour after official check in time. This was then followed by a catalogue of errors. we asked to have a restaurant booked, which they did and it was lovely. however it was on the other side of town. what they didnt tell us was we wouldnt be able to get a cab back. we asked them train times for a particular location, they were wrong and also the train they told us to take was also going the wrong way. I loved boscolo hotels beofre this, having stayed in quite a few, but this has completely put me off.

2008-07-05
From Anonymous - Rome

Old, not refurbished hotel in excelent location. No real pleaseure for luxury lovers. For 15% add to the price you may have much better quality next to the place.

2008-07-03
From Anonymous - Rome

We stayed for four nights, every morning we had breakfast at around 9am. Each morning the contents of the continental breakfast were depleted to a point that you had to ask for bread, butter , fruit etc. Unfortunately the majority of these requests were ignored.

2008-05-08
From Anonymous - Rome

There was no Restaurant, pool was being renovated, rude person in beauty salon, ask for rooms on 5th floor..as these have balconys

2008-01-03
From Anonymous - Rome

We were a family of 3 from Australia (child age 10 yrs) and our experience at Grand Hotel Palace Boscolo Rome was excellent. The service and level of staff responsiveness was superb, the hotel ambience was very beautiful and the location was walking distance to the sights we enjoyed in central Rome. I would not hesitate to recommend this wonderful hotel.

2006-09-08
From Anonymous - Rome

Did not stay at Grand Hotel Palace Boscolo Rome, they up-graded us to Exedra Boscolo Rome, 5 star luxury hotel, so ratings above for this hotel. Everything excellent except prices within hotel, extremely expensive. Hotel very luxurious, rooftop pool wonderful, Our whole stay was heaven. Rome Expensive. Service Wonderful. Thanks.

2006-09-03
From Anonymous - Rome

Very clean and quiet large double room with a king size bed. Breakfast was good. Staff was very helpful and friendly.

2006-08-02
From Anonymous - Rome

The staff were warm and welcoming, the quality of the food and service was outstanding. And the bed - well what can I say - it was enormous! All detail was taken into account.

2006-07-18
From Soledad Del Bosque - Mexico

The air conditioning system was very bad. I had three rooms and only one worked. I had the staff change me to two new rooms and the new ones were exactly as hot and when it is 40° outside you really need a cool room.The hotel is old and badly taken care of. The elevators seem to be from the 1920´s. I literally had to wait for close to ten minutes, and the hotel has only seven floors!! I was in the 7th floor and sometimes I´d rather take the stairs than wait for an eternity. They say it is a four star hotel and believe me it is not even close. It is not worth your money. It seems that they are only charging the location which is in fact great, but they are taking for granted everything else. I didn´t pay much attention to other reviews in this page when chosing this hotel, but for future choices I absolutely will. This hotel didn´t have the best rating by users and now I know why!! Rome is an amazing city, and if you are looking for the perfect vacation, honestly, don´t stay here.

2006-07-08
From Anonymous - Rome

Loved the location, right on a main street in Rome. I think we may have had one of the best rooms in the hotel, thank you. Our window opened out onto a picturesque street with views of historical sights, very close to great restaurants but far enough not to be considered a tourist district, so prices were very reasonable. Staff were extremely helpful and went out of their way to ensure our stay was an authentic Italian one. Well worth the money, much cheaper then anywhere else we stayed on our trip, yet was the highest rating.

2006-06-06
From Anonymous - Rome

It is not worth staying here! For that price you expect cleaner rooms that do not a moldy smell to them and, functioning televisions and airconditioning.

2006-05-02
From Anonymous - Rome

Excellent location. Hotel staff really nice, ready to answer any question and support specific requirements. Excellent breakfast. Will consider hotel for next visit.

2006-04-27
From Marian P Needle - USA

Very nice location and accommodation. Staff very accommodating. Continental breakfast was not included; however, the breakfast there is not good.

2006-03-08
From Anonymous - Rome

We traveled to Rome in August and found the accomodations at the Palace Boscolo to be excellent. With five people in our party, we had two rooms, both were clean, comfortable, cool and quiet. The hotel is located in a nice, quiet area, with many quality restraunts and cafes nearby. Breakfast was plentiful and good. Would stay there again.