2008-03-12
From Franco Marincolo - Italy

The user has not written a comment.

2006-04-07
From STEPHANE MULLER - Switzerland

The user has not written a comment.

2006-01-17
From Barbara Miller - USA

The first encounter with the hotel was with the pick up at the airport. This service was very important to me. There was a mix-up and I was not scheduled but they had a driver scheduled within the hour and we were provided service to the hotel. At the front desk, there was a mix-up in rooms and we waited but were pleasantly surprised to be given two separate single rooms for the same price. At check-out we were charged with telephone access even though we used a credit card. This did not happen in Paris or Munich. We liked the location and I believe the staff tried to make us happy.

2005-03-27
From HP - United Kingdom

Very helpful staff, excellent rooms and plentiful breakfast, thanks for a lovely stay!

2005-03-26
From UM - Germany

No better place to stay: very close to Vatican, but still comfortable walking distance to city center and old imperial center. Very nice service. We've had cheaper accomodation in Rom, but it's definetely worth the "supplement"

2005-03-22
From Raymond Alvarado - USA

Great hotel to stay. I highly recommend it and would stay there again.

2004-11-29
From RZ - United Kingdom

The room was very good, just as advertised. We enjoyed the Jacuzzi. The breakfast was good and the service excellent.The location, near San Peter was ideal for the Vatican Museums. It takes less than 10 minutes to reach the hotel on foot from the Ottaviano metro station. We would recommend this hotel.

2004-11-17
From FM - Germany

The user has not written a comment.

2004-10-27
From Peter Welte - Germany

just one night, but very satisfactory!

2004-10-14
From Susanne VonStein - Germany

I was really fascinated by this Hotel. The staff is friendly and were able to feed my needs. The rooms are nice and clean. the outsight from the restaurant was fantastic ! I'll come back in spring again !

2004-09-14
From Mariann Hetland - Norway

We had to wait one hour at the airport before the taxidriver came, and then we drove in 150 km/h to come to the hotel (a little too fast). It was nice surprise to come to the room, because a bottle of Champagne waited for us. The room was very nice, but the bathroom did not look new-renovated like the web site told us. The price of the room was 150 euros each night, but when we paid early Monday morning, the price was suddenly 200 euros each night... Luckily I had the confirmation, so we paid the deducted price. The breakfast-room was very small, I don't like to sit so close to the others that we can hear everything they say. This is not meant as a complain, our visit in Rome was fantastic. The City is beautiful and the people are very nice. The hotel was also nice, so the things mentioned are just meant to be a feed-back. I will recommend the hotel to others, must of all for it's location.

2004-08-04
From LM - USA

We had a significant number of issues that arose during our stay. We did not get the kind/size of room we were suppose to get. There was no bar on site as indicated ( it had closed) peole not staying in the hotel were offered free drink certificates at the Alante Star . . . we were told we could go across the street and get a drink at a cafe located there. The air conditioning did not work the first night. The reservation data indicated that they offered free airport pick up. The when we were not coming into LDV we were told that we had to get our own ride . . . the hotel could arrange one for 40 Euro for us. Then we were told 80 Euro by the driver when we arrived I ended up paying 60 Euro each way. (that was suppose to be included in the room rate. The beds were small and uncomfortable - there were no options . . . the TV worked intermittenly . . . We were given wrong information of tours by the front desk clerk . . . all in all it was less than the magical vacation I wanted my wife and daughter to experience I was given a reduction in rate to attempt to accomodate me . . . but it took a lot of complaining to make that to even happen

2004-06-17
From MH - USA

The customer service by hotel employees were very good. Being rated a 4 star hotel and the accompanying prices, I expected a much nicer hotel. My room was very small, and feel the common areas could have been much nicer and more welcoming for guests.

2004-06-09
From JB - USA

Nice hotel. Close to the Vatican. A bit far from the other attractions. Easy bus access. There is a great trattoria a block away. It is one road east and a half block south of the hotel on the east side.

2004-06-08
From Christine Walker - United Kingdom

The user has not written a comment.