2008-10-09
From RB - Italy

Bearing in mind Paris is expensive rather like staying in a Manhattan hotel expect to pay well for anything of a fair standard and also centrally located. The room was clean not fitted to highest spec but functional and honest. Shower head is positioned low down why? I don't know. The bath is really only big enough for standing in. There was a chipped unit in my bathroom which was poor given the fact that it wouldn't take long to sort out. There are safes in the wardrobes. Had to ask for replacement shower gel which you shouldn't need to do of course. But it was promptly replaced. My only real gripe was an annoying tapping sound in the morning from a water heater above the bathroom. I'm sure I'm not the first guest to notice it either. The buffet breakfast is good but try and get in the room before rush hour (ie before 8:30). This is a busy popular hotel with business and tourist clients staying there. The location is the selling point, 5 minutes from metro and within walking distance of the Seine and musée des Invalides. Oh yes, no bar in hotel was a little dissapointing but the brasseries down the road will make up for that. "La source" bistrot pub was good by metro stop La Tour Maubourg and "La petite Nicoise" next to hotel is a great little restaurant with nice staff. One of the best places I ate at.

2008-10-08
From VC - India

The hotel did not even keep us informed that the break fast is not included in the room tarrif and at the last day we were charged 120 euros for the break fast had we known we would have gone to some better place for the break fast.Getting Taxi was a big issue at the hotel.

2008-10-08
From Anonymous - Paris

Great location, very friendly reception staff only downfall was the breakfast!

2008-09-10
From GN - USA

Hello, When I booked the Jardin d'Eiffel, the site said that breakfast was included and also in my confirmation. This information was apparently not correct on your site. The original desk clerk saw my conf. and agreed to the free breakfast because the info was in my confirmation. When I went to check out, the other desk clerks argued with me and tried to charge me for the breakfasts until the original clerk who checked me in came out and settled things. Amin (sp.), the night clerk was extremely helpful to us and friendly as was the original clerk who checked us in but the rest of the staff was rude and unfriendly. Also, the street in front of the hotel was blocked off with a barricade so the taxi driver could not go down the street, water was running everywhere; very inconvenient when pulling luggage and when being picked up for excursions. There was no staff at the hotel to help us. The barricade had apparently been there a while as the street was being worked on so this being the case, the hotel should have compensated by having staff available to help. Within a few days, the barricade was moved over so that by the time we left, the taxi could get down the street. I guess all the complaints from the customers got them moving. A little late for us. Also, the site says that one can see the Eiffel Tower from certain bedrooms and they charge extra for these rooms. One does not have a view of the Eiffle from those rooms without going out on a small balcony and leaning out to see. Our friend responded to an email from the hotel asking if she would like to upgrade to one of these rooms for more money and she did so. She felt as though she had been scammed. The hotel was nice and clean but I'm not sure that it deserves a three star rating; maybe 2 1/4.

2008-08-30
From AC - Italy

The user has not written a comment.

2008-08-13
From Robert Ormond - Ireland

Hotel is an OK only. Rooms are genearally clean if somewhat lacking in maintenance, staff force themselves to be civil but you do feel as though you are under obligation however they will competently ring you a taxi if you persist. Comunication between staff is lacking bigtime as you will get a different answer from each as to facilities provided. They don't have an iron which is a major fault(the clothes press in the room is garbage) I had to run down the street and bribe someone to get my clothes ironed so that we could go for our dinner cruise on the sein, overrated by the way and a ripoff, better to just do the sight seeing trip on bateaux rouge. Hotel is 10 mins hard walk from the eiffel tower and about the same from Invalides, everything else in paris and its metro time or taxi time. Would advise that you research the Metro system before arriving , a good system but you would need a crash course first. Value for money for a hotel in Paris is good I guess but we will be looking around a bit more on our next visit to Paris , which by the way ,according to us, should be called the Capital city of the world.

2008-08-03
From Tara Lee - USA

I was very disappointed with this hotel. The one-way street it was located on was under construction which prevented us from driving up to the hotel. I was dropped off at the curb to walk down the street to the hotel entrance while my husband was driving around the block looking for another parking area. Eventually, we were told to back into the one-way street in order to park our car in the underground parking. Upon checking in and retrieving our bags from the parking garage, we went through darkened hallways looking for the elevator to take us to the room. The elevators were hardly big enough for 2 people let alone carrying luggage. The room was sparsely decorated and very small. The removable shower head was attached to the wall at faucet height making the comfort of a hot shower difficult. On a more positve note, the hotel is within walking distance of the Alexander Bridge and Eiffel Tower. The L'Open Tour Bus was the best value to see ALL of Paris with an audio tour.

2008-07-12
From GI - Spain

The user has not written a comment.

2008-07-11
From MARIA PSILOU - Greece

We asked for a room with view of Eiffel Tower and they gave us a room with a terrace and great view. The breakfast was satisfactory, but a bit expensive, so we preferred to have breakfast at a bakery that was near(nice croissants). We had a very nice overall stay.

2008-07-05
From James Gaston - USA

This hotel was wonderful. Except for the loud nose from the steps, people next door, and anytime someone walked the hall way it was perfect.

2008-06-27
From Lorenzo Marchesi - Italy

The user has not written a comment.

2008-06-19
From Kathleen L Briggs - USA

the room was small but clean and cute with comfortable beds. the bathroom was small but looked like it was newly renovated. Best of all it was air conditioned. We could see most of the Eiffel Tower from a hall window. Enjoyed our short stay.

2008-06-08
From UM - Germany

The user has not written a comment.

2008-06-01
From Anonymous - Paris

The hotel is in a fantastic location and because we were there just for a short holiday and to sightsee, this hotel was just what we needed! The breakfast was fantastic! Only thing that didn't go down too well with us was when we had ordered a shuttle bus to take us to the airport, when the shuttle arrived, noone from the reception informed us of it arriving, even though we had paid a certain amount of money up front to book it, and the bus took off 10 minutes before we came down from our room! Other than that it was a good stay!

2008-05-30
From Samantha Lewis - United Kingdom

Great loaction however our room was on the street at the front and at night and in the early morning is was very noisy. Also the air conditioning was broken on the floor we were on and we were not told about this when we checked in. We managed to move rooms to one at the back of the hotel which was excellent after we complained. Staff were however very friendly and helpful. It should be noted that to have breakafst in the hotel it costs 15 euros each per day which is way over priced, there are two bakers 30 seconds from the hotel selling 4 croissants for 2 euros.