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Regina

2 Place des Pyramides75001 Paris, France

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Regina - Description

Completely restored and refurbished, facing the grand Louvre and its glass pyramid, overlooking the Tuileries gardens and a short walk from the Orsay museum, the Regina hotel welcomes you to the heart of history and arts in an elegant and refined atmosphere. The Hotel is located directly across the rue de Rivoli.
The hotel's guestrooms are decorated in Louis XVI style with beautiful furnishings that blend comfort and charm with harmony, and create a serene atmosphere for guests to relax in. From the cozy atmosphere of the Anglais Bar and the Tea Room, explore the simple elegance of the reception/function rooms and the hotel garden. The Pluvinel restaurant is a celebration of the senses, set in a peaceful, lush garden courtyard.
Facing the Louvre and the Tuileries gardens, the Hotel Regina, located just near the Musée d'Orsay, is an elegant, sophisticated property in the artistic and historical heart of Paris. The hotel is housed in a historical building erected on the former site of the Royal equestrian ring of the Palais du Louvre. Place de la Concorde and the Champs Elysées are just a short walk away.

Stop at Regina Hotel to discover the wonders of Paris. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's disabled facilities, valet parking, tours, Wi-Fi in public areas, meeting facilities. Guestrooms are designed to provide an optimal level of comfort with ...

Facing the Grand Louvre and its glass pyramid overlooking the Tuileries Gardens and a short walk from the Orsay Museum. The Regina Hotel welcomes you in the heart of the modern district which is home to fashion and designers. Shopping and museum enthusiasts will find the ideal place to rest and s...

Traditional 7 floor Hotel /1900/ fully restored and refurbished located directly across Rue de Rivoli from Jardin des Tuileries AND the entrance to the Louvre - Spacious rooms with period furnishings air conditioning bath phone radio minibar satellite AND Pay TV hair dryer modem points High Speed...

Regina type(s): Family ,Luxury

Regina facilities and services

Parking:

Parking(find others hotels with Parking in Paris)


Dog / Cat friendly:

Pets Welcomed(find others hotels with Dog / Cat friendly in Paris)


Internet Access:

High speed Internet , Internet Access , Wireless internet access(find others hotels with Internet Access in Paris)


General

  • Minibar
  • Television
  • Telephone
  • Fax
  • Balcony
  • Radio
  • Terrace
  • Patio
  • Satellite Television
  • Lift/elevator
  • Conference Facilities
  • Doctor on Call

Activities

  • Spa and fitness center access
  • Spa & Health Center

Services

  • Tea and Coffee facilities
  • Hairdryer
  • Wake-Up
  • Banqueting service
  • Laundry services
  • Secretarial service
  • Shuttle service
  • Pay Movies
  • Breakfast Room Service
  • Ironing Services
  • Meeting amenities
  • Meeting rooms

Location

  • Dining Area

Customer reviews

Anonymous
Anonymous

Rooms are old and tired and in need of refurbishment. Staff are not very accommodating. Definitely an overpriced hotel. Breakfast is only average.

Traveler's rating :
3.6/5
criticdesandiego
Perfect location at Regina criticdesandiego

Just got back from a whirlwind 4-day trip to Paris and the Hotel Regina made everything so easy. We bought our package on luxurylink.com and the hotel was everything it described itself to be. Elegant but not snooty, modern but still antique, roomy but not huge -- and really well located. If you have just a few days and want to be located near all, this is a great choice. We walked easily to the Louvre and the Tuilleries -- they are literally across the street. The Musee d'Orsay is just across the Seine, which is two blocks away. The metro station was one block, the train station three blocks -- and really good restaurants all around us. On top of all that, the staff was friendly, attentive, helpful -- and English speaking! We did not eat in the hotel restaurant, although the breakfast buffet each morning was very nice.
Helpful hint -- ask for a room away from street noise. The street-front rooms have views of the Eiffel Tower, but so does the rest of the city from literally anywhere you go. Sleep was more important to us.
We arrived quite early - 9 am - and the room was of course not ready. The hotel staff checked our bags and recommended a nearby cafe for breakfast -- Angelina. I highly recommend this place for a famous Parisian hot chocolate -- a melted candy bar in a cup. Powered by caffeine and sugar, we then walked to Notre Dame and Saint Chappelle, crossed the Seine on several bridges and ate lunch in a sidewalk cafe while watching the world go by. When we returned to the hotel at 3 pm, our room was ready and waiting, complete with fresh flowers, fruit and a great view of the terraces and rooftops that make Paris so famous.
It really was a fantastic trip and the hotel was a great experience.

Traveler's rating :
4/5
No_Camping
Applause for Hotel Regina No_Camping

We stayed at Hotel Regina this week and could not have been more impressed. We booked a Jr. Suite and asked for a room overlooking Rue di Rivoli. We had a wonderful view of the gardens, Louvre, and at night the lit up Eiffel Tower.

Quick check in -- in English -- once they realized our French was not up to par. The room consisted of a foyer, a sitting area with a flat screen TV, a bedroom (with a king size bed and another flat screen TV) and a gorgeous marble bathroom with large tub, separate shower, double vanity. Everything was very clean, lovely to see (huge mirrored armoire in the corner of the bedroom) and in working order.

Room service arrived within 20 minutes of placing the order. The food was presented beautifully. We received a welcome gift of macaroons (my favorite!) from the Management and enjoyed eating them while recounting our activities for the day. It is located in a very central location -- short walk to several Metro lines and an RER station.

Yes, we would stay here, again. It was a pleasure.

Traveler's rating :
5/5
Wemmy
Terrific Location Wemmy

The Hotel Regina was well situated for my first stay in Paris. My husband and I were in Room 418 and had a fabulous view of the Eiffel Tower, huge Ferris Wheel and gardens. The room has a small balcony.......largeRead more enough for you to stand and take in the view. The room itself had a firm bed and some older wooden furniture. It was small, however, large enough for our traveling companions and us to bring in "take away" and dine looking at the Eiffel Tower. Our bathroom was adequate (very clean). Our friends stayed in Room 416. Their room and bathroom both had balconies. Our breakfast was included: cold cuts, cheeses, fresh fruit, cut up fruit, yogurt, miso soup, cereal, croissants, rolls, sausage, bacon, runny scrambled eggs, orange juice, coffee, or tea. We didn't go hungry. I agree with another review, however, and would take a quick bite elsewhere if you have to pay for the meal. The front desk, concierge and doorman were all very helpful. The hotel's room service responded within a minute of our request for a large bucket of ice each evening. We were a 20 minute walk from Notre Dame and St. Chappelle. The Louvre is across the street. You can easily walk to the Orsay or Opera. We took taxis to the Eiffel Tower and Montemartre. A reasonable way to travel when you have 4 passengers. I look forward to returning to Paris, however, might like to explore a different part of the city.

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Traveler's rating :
4/5
kayla16
The Beautiful Regina Hotel kayla16

My boyfriend and I stayed there for eight days. It is a gorgeous hotel. We wanted to feel like we were in a Parisian hotel and we did. The location is perfect, right across the street from the Louvre andRead more two blocks from the great shopping. The hotel staff was very helpfull and polite. I thought the room was small at first sight but it had everything we needed. The bathroom was beautifully done in pale pink and white tile. We did have to wait a bit for our room but not long. It really is an elegant setting and we dressed for it. I could tell the Americans by how horrible most of them dressed.
One note of caution ( stay away from the money changer that is right around the corner. She was obnoxiously rude)
The breakfast is well worth the extra money. It is beautifully set in a small and elegant dinning room. The breakfast was buffet style with a variety of delicious choices. It was a great way to start the day. I hope to return to the Hotel Regina on my next trip to Paris.

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Traveler's rating :
4/5
Goldenmama
Beautiful, classy hotel Goldenmama

We just returned from a week-long stay at the Regina. This was a beautiful hotel with a fabulous location and gracious service.

We had to have 2 rooms to accomodate our family of 4 and we were given connectingRead more rooms. Both rooms were huge and beautifully appointed. The bathrooms were modern and large with every convenience we have come to expect in American hotels. The one bathroom even had 2 showers (one with a waterfall shower head) and a heated toilet seat!

A hot breakfast buffet was included in our stay, and was very much appreciated each morning.

The front desk personnel were very kind and friendly.

The concierge service was very gracious and helpful, even making restaurant reservations for me prior to our arrival.

The hotel is perfectly situated near the Louvre and within easy walking distance of two metro stations.

The only down-side would be that the surrounding area seems a tad touristy, but real Paris charm is just a short walk or metro ride away.

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Traveler's rating :
5/5
cle112
Stayed here in June 2006 with my 9 month old daughter cle112

Ok this review is from summer 2006. I just found Trip Advisor.

My wife, daughter (9 months) and I were is France with our extended family for a reunion. When the group checked in the rooms were not ready.Read more It was 1030 in the morning and there were 30 of us. Any one who was in Paris in late May early June 2006 remembers how hot it was. We had just come from Brittany and were a little tired and worn from four days of being shuttled around that region. We were standing off to the side trying to get our daughter to drink some water to cool down when a hand touched my shoulder. A young woman from the concierges desk asking if we were Mr. and Mrs. Early. When we replied that we were she signaled to two porters who took our bags. She then explained that the hotel would not make us wait since we had a baby.

Our first room was located on the 3rd floor looking into the courtyard. It had very little ventilation and was very hot. I went back down stairs and asked if there was anyway to get a room where we may get a breeze, but they had nothing left in that size room. They ended up upgrading us (we paid half the price) to a Jr. Suite that overlook the Louvre and Tuileries.

Basically this hotel is great! The staff will go out of their way to make you happy the rooms are great sizes with wonderful details. They arraigned for a babysitter one night so my wife and I could get out to a romantic diner. The bar is a wonderful spot for a night cap and the location is perfect for exploring Paris. I will stay here again.

Yes it is pricey, but I thought it was worth it.

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Traveler's rating :
5/5
appaloosa
SOME DISSAPOINTMENTS, but great location... appaloosa

We stayed here for 8 nights - APR 11 - 18, 2007

OVERVIEW
------------
The Hotel Regina is a BEAUTIFULLY appointed hotel, rich in details, formal, refined, elegant in ambience, decorated in a mixture ofRead more Belle Époque and Art Nouveau style, abundant fresh flowers in the lobby that are changed almost daily, rich oak panelling throughout (see photos); and best of all, an excellent location that puts you within walking distance of all the major Paris attractions (Louvre, Musee d'Orsay, Tuileries Gardens, the Seine, etc). There are a plenitude of cafes & restaurants, plus RER metro stations and numerous bus stops all close by.

But be aware, looks and appearance aren't everything, as you will read in the following.

This was my first trip to Paris and my husband's second. We wanted to commemorate our 25th wedding anniversary this year, and there is no better time to enjoy a vacation in Paris than in the Spring!

After careful research of various hotels via the internet, we chose the Hotel Regina for their:
1.) excellent location
2.) excellent rate quoted (Easter rate)
3.) queen size bed
4.) bathroom with tub
Breakfast was an extra 30 € which we chose to include as well. Subsequently, I booked this hotel for 8 nights.

RESERVATIONS, CHECK-IN & CHECK-OUT:
--------------------------------------------------------------
I had difficulty making a reservation through the web site: [--] , which was annoying (or perhaps a portent of things to come?). In any case, after filling out the required information and clicking submit, I kept getting error messages, and the reservation would fail to go through. Finally, I gave up and contacted the hotel directly. Response time was quick (24hrs) and proficient. Reservation was made with a credit card, and we were confirmed for a double classic room with queen size bed, and bathroom with tub.

We arrived late in the afternoon. The doorman was waiting to whisk us through the revolving doors into the warm and inviting lobby, the bellhop was welcoming and quick to take our luggage up to our room (he got there before we did!) & the concierge was always available to answer any questions. All were exceedingly polite, helpful, and kind.

Check-in was slow - the receptionist couldn't find our reservation! It's a good thing I had a printed copy of my reservation from home, which I duly presented. The receptionist then told us she couldn't find the reservation because it was under my husband's name; which I found odd, because the reservation had been made with my American Express credit card, under my name. Odd indeed. Even after we requested that the room be under both our names (which the receptionist duly noted), the welcome screen (on the digital T.V. in our room) continued to show only my husband's name throughout our stay.

Now here's the thing; I had made passing mention (even in my initial email reservation request) that this trip was to be a celebration of our 25th wedding anniversary. Now, a lot of hotels would have picked up on this little tidbit of information, and would have made a special effort to be extra welcoming; i.e. a small congratulatory note along with fresh flowers in the room, perhaps a complimentary bottle of wine or champagne, perhaps a room with a view (considering we were staying for 8 days), or even a welcoming note card saying "thank you for celebrating your 25th wedding anniversary with us" but, nada. Nothing. Not even an acknowledgment.

The lobby was warm, inviting, spotless and clean - but alas, as this is a hotel where smoking is permitted, there were at times such an strong odour from people smoking cigars and cigarettes that it made the air noticeably stagnant and decidedly unpleasant as you walk through the lobby to the reception desk - not a particularly favourable impression if this is your first visit to the hotel and you have to walk through a waft of tobacco smoke.

There is a small (but slow) elevator across from the reception desk ready to take you to your floor. Also on the ground floor/lobby are the restaurant, breakfast area, bar, concierge, and numerous offices at the other end.

On the second floor is the business centre for those who need access to a computer, printer, etc. You access the business centre with your room key. Internet access is not free, and you will be charged astronomical usage fees. Again, I don't understand why the Hotel Regina charges their guests for this service. Considering that more and more hotels include free business services for their guests, the Hotel Regina could do better in this regard.

Check out was rather impersonal, if proficient. However, I noticed the bill was STILL invoiced with my husband's name only - even though payment was made with my credit card! There was no "How was your stay?" or comments like: "Thank you for staying with us, hope you enjoyed your stay at the Hotel Regina," etc.

These are all minor annoyances, but when you add up all these little inconsistencies, it is attention to little details like this, and customer accommodation, that set apart a great hotel from the mere pretence of being one.

To be fair, the concierge was particularly helpful. They can provide you with all kinds of information, advice, tickets to museums, passes, RER metro and train schedules, etc that will help you enjoy your Paris vacation to the utmost! Kudos must be given to their helpfulness and eagerness to assist.


NOTE: Although we booked at a very good rate (the Easter Package Special @ 270€ per night), the hotel's web site is rather vague about the difference between rooms, and what you are getting (just what *is* the difference anyway, between a "classic double," "superior double," "superior single," etc?). MAKE SURE you ask SPECIFIC QUESTIONS and get specific answers as to room specifics (with or without view?), bathroom (with tub, or shower only?) and BED SIZE (double, queen or king). Even though we were confirmed for a queen size bed, we were EXTREMELY DISSAPOINTED that we ended up with a small double bed. The receptionist insisted our bed was a queen size, (I'm curious to see what their double beds look like), however I've been in enough hotels to recognize a double bed when I see (and sleep in) one. When we pressed for a queen size bed (as confirmed) we were met with reluctance as in: "We'll do what we can, but we have nothing else available right now," or "we could perhaps push two twin beds together to make a King," or "Check back with us tomorrow" etc. Unfortunately, nothing was done to resolve this dilemma. This came to be the hallmark of our stay at the hotel, and unfortunately this set the precedent for the rest of our 8 days at the Hotel Regina, and we began to see contradictions and inconsistencies throughout the service offered at the Hotel Regina.

ROOM & ANEMITIES
------------------------
We were given a room on the 4th floor (room 435), facing the back of the hotel and overlooking Parisian rooftops. The advantage I suppose, was that it is quieter than a room at the front or facing the street (Place des Pyramids/rue de Rivoli). Although the walls of these old hotels are thin, the room was quiet; we barely heard any noise much higher than muffled voices coming from the next room, or the hotel staff setting up for breakfast on the outdoor court 4 floors below. Most mornings, we woke to birds chirping and pigeons cooing (as we always slept with the windows open).

The room was equipped with an air-conditioner which we always left on at maximum (the weather was unseasonably warm during our entire stay). However, to our annoyance, the chambermaid would shut the air-conditioning off while we were out for the day! For the next few days we'd play cat-and-mouse with the maid over air-conditioning, until finally I caught on and stuck a note & diagram next to the controls saying please leave the air-conditioning on. That solved the problem. It took awhile for the air conditioning to cool the room adequately; and this might be a problem for summertime guests when it gets really hot & humid, as many European hotels have not quite caught on to the concept of air-conditioning.

There's no doubt the rooms have charm (see photos) - after all, this is what the Hotel Regina is noted for; and our room was tastefully furnished with two small antique tables with chairs, brocaded curtained windows which you could open (see photos), a digital TV tucked discreetly in the corner, and a HUGE closest to hang up your clothes, BUT - and this is odd - no bureaus with drawers! My husband and I couldn't figure out where customers were supposed to put their socks, underwear and other sundry items. The tables are much too small to be of much use (laptop users take note). The TV had channels which included local news and various programs in French, plus English (1 BBC and 1 CNN station), Dutch, German, Spanish, Italian, Russian, Japanese, and Arabic (from Dubai). But then, who goes to Paris to watch TV?

BATH:
-------
The bathroom was clean, bright and spacious with a generous supply of towels and the usual amenities (see photos), equipped with toilet, bidet, bathtub with hand-held shower and glass partition/stall door. The bathtub itself was EXTREMELY SMALL and NARROW. The art of bathing has not really caught on in Europe - Jacuzzi or whirlpool type bathtubs are virtually unheard of in Europe - and the Hotel Regina is no exception here. You could not bathe fully stretched out (you had to sit with your knees up), nor could you turn over, or lie on your side - it's that small. A WARNING: be VERY CAREFUL as you step out of the bathtub - their are NO GRAB BARS or HAND HOLDS to assist you as you step out of the bath, and the drop is steep!

BEDDING:
-----------
Here is where we had the biggest problem and where the hotel failed us miserably, I'm afraid. What we asked for, and what was confirmed: was a double classic room with QUEEN SIZE bed. What we were given instead, was a standard room with a small double bed. My husband thinks that at the time of booking and confirmation they probably had a nice room set aside for us, but by the time we arrived, things had filled up pretty fast and they put us in whatever was left (hence the delay on check-in).

We both felt we had "been had."

We immediately complained that this was not what we were expecting, nor was it what we asked for (and was confirmed!). We were staying for 8 nights, not a weekend. My husband and I are tall - a good bed size is important to us (we never take anything smaller than a queen - or if available - a king size bed). The receptionist made a note of our complaint and told us to "check back tomorrow." We did so, and again we were told "hotel staff would look in to the matter, and to please keep checking with reception to see if anything could be improved." At this point we gave up, as we felt it's not up to the customer to accommodate the hotel staff, but should be the other way around.
We seriously considered checking into the HOTEL NORMANDY just down the street, but we did not want the further stress of packing/unpacking, nor scrambling to find a better hotel, with better bedding.

No attempt was made to make our 8 night stay more comfortable or welcoming.
Not exactly the customer service we were expecting from a 4-star Hotel.

BREAKFAST:
-------------
If you opted to have breakfast included with your rate plan, you had a choice of a small continental breakfast (croissants, juice & coffee) served in your room, or have the full buffet breakfast in the restaurant which is served daily from 7:00AM - 10AM. As we knew we would spend our days walking and exploring Paris, a good breakfast was essential to start the day, and the Hotel Regina did not dissapoint with its buffet offerings of a selection of cereals, fresh fruits, yogurt, cold cuts, various cheeses, excellent croissants, brioches, danishes and breads; plus generous servings of scrambled eggs, veal sausages, hash brown potatoes, and bacon. Water was curiously absent, as were a selection of juices (orange, grapefruit, apple juice, etc). You are immediately poured a fresh glass of juice upon sitting, but if you want more, you have to ask for it.
Alas, the coffee was terrible - bland, tepid and tasteless! I fail to understand why a better choice of coffee (café crème, cappuccino, espresso, etc) is not included.

SUMMARY:
--------------
Would we stay at this hotel again? Not likely. Would we recommend this hotel to others? Not without a warning to make sure you know EXACTLY what you are getting in terms of service, bedding, room size, room appointments, view, etc. Have it CONFIRMED in writing, and make sure to take a copy with you. Or check out the HOTEL NORMANDY which is just down the street.

PROS: beautiful hotel, EXCELLENT LOCATION, good buffet breakfast (except for the bad coffee), extremely helpful and friendly concierge service.

CONS: small beds, bathtubs are small, no bureau drawers(!), check-in slow, business centre: internet access is extra, smoking in the lobby area.

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Traveler's rating :
2/5
sachuest
Perfect Stay sachuest

Spent four days with my teenage daughter. The hotel was more than accomodating. We arrived at 1 am our time and 7 am their time. After taking our bags, they directed us to a little creperie across the street, and told us they would try to get our room ready early for us, (which they did) . Because I asked for a quiet room in lieu of a view, they upgraded us without asking. Our room was lovely, very large for european standards, and very quiet. Breakfast was included, served in a very pretty room with friendly staff. In fact, all of the staff went out of their way to make us feel comfortable. The concierge service was phenomenal.

This hotel location, across from the Louvre, and the Tuilleries Garden, was excellent. We found the short walk to Musee D'orsay easy, enjoyed the nearby stop for the boat rides, and took a longer walk to the Rodin museum. The metro system is very easy to master, especially with the staff drawing on their free maps for you. Notre Dame was a few stops away (there is a very convenient stop near the hotel). Don't forget to go out the back door of Notre Dame, cross into Isle de Citie and enjoy a most delicious Berthillon's ice cream. ( I recommend a double scoop with chocolate and raspberry!).

We were very pleased with our stay here and would recommend it highly.

Traveler's rating :
5/5
coocoomaroo
Fantastic! coocoomaroo

my husband and I stayed here for 4 nights traveling Through out Europe this past summer. The Regina Hotel was one of my favorite places. The hotel was lovely. The room decor was beautiful. I was very comfortable.Read more The staff was warm and helpful, and willing to accommodate any needs I had. The location was about 3/4 of a mile from the Eiffel tower, a nice walk. lots of shops around.

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Traveler's rating :
5/5

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Activities nearby

Park and square or garden
Metro station
restaurant
Theatre and opera
nightlife
Market and shopping area
Monument
Building and administration
Convention and exhibition center
Other landscape
Museum

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