2008-09-11
From Anonymous - Paris

I would have to say that this hotel provided the worst service that I have ever experienced. Quite frankly a backpacker’s in the outback of Australian provides much friendlier and professional service. The hotel staff made very little effort to assist and when you engaged with them it was nothing short of hostile. They would not greet you when you arrived at the counter and would continue talking to each other despite you standing there. The service ruined what otherwise may have been an enjoyable stay. I will vote with my feet and not stay at another Best Western Hotel in Paris.

2008-07-18
From Rolando Martinez - Mexico

Hotel Astoria Opéra it`s ok. Welcoming and cleanliness of rooms.

2008-07-10
From Thomas Jeker - Switzerland

The user has not written a comment.

2008-04-15
From Richard Chapman - United Kingdom

Booked two rooms for family. Excellent location for shopping/tourism etc. Nice and friendly hotel. Room was next to lift though and that made it noisy as did some early departing tourists. Overall, no problems at all.

2008-03-24
From Rudolf Mayer - Austria

The hotel was quite nice, but my room was pretty noisy (avoid room 127!) - it was located right under the staircase, and you heard people running up/down the stairs at all time.. besides, i am very dissappointed by the internet the hotel promises - the website talks nicely about internet in the lobby.. which is a single pc standing around in the lobby... which you obviously have to pay for. in the rooms you have wireless and cables for internet, but you have to buy from swisscomn for ~20 euro a day.. not worth even thinking of it. nad not worth a hotel of that price

2006-12-12
From RADULESCU ELENA - Romania

small room but nice location of the hotel

2006-11-07
From Angelica Umali - Switzerland

Location was very good. Very close to subway stop and also shopping areas. Room is also clean. A bit tricky on the breakfast though, they didn't mention it was not included in our bill, but at least I read the comments from venere from other visitors so at least I knew. Safe surroundings.

2006-10-18
From Dawn Paulsen - USA

Billy Weathers wrote an excellent review on 1/23/06. This hotel is a Best Western, but not typical of U.S. Best Westerns. The male staff was not welcoming, and I refrained from asking them questions about tourism. The day we left, we had a friendly female desk person as we paid. Did not realize there was complimentary coffee. Breakfast was 11 Euros, and we did not take it. The building is U-shaped, and as a result, there was a window directly across from our window about 10-15 feet. We could hear their conversation clear as day and see them walking around. Not exactly romantic for our honeymoon. We had to keep the windows open for ventilation. The shower had a swinging window that only went halfway, so we had a mini-flood in the bathroom whenever we showered. The rooms were tiny, but clean, and we had a TV. We had 2 twin beds pushed together. The hotel was less than 10 minute walk from the train, and the train was about 20 min from every attraction we wanted to see. There were many places to eat near the hotel. I would take my chances on another hotel if I returned to Paris, though this one was not awful.

2006-04-30
From LD - Dominican Republic

The user has not written a comment.

2006-03-17
From Franca Minoia - Luxembourg

The user has not written a comment.

2006-02-27
From Gerald Marks - United Kingdom

polite staff,we had to ask for our tea and coffee making facilities as there was none in our room,and within half an hour it was brought to our room. helpfull staff if you want info about paris and how to get to places. overall very good stay and would return to this hotel again.

2006-02-13
From JC - France

The user has not written a comment.

2006-02-13
From MW - United Kingdom

My non-smoking room and corridors smelt of smoke---very strong through out the hotel

2006-01-23
From Billy Weathers - USA

This is a quaint 100 yr old refurbished building. A couple of the male staff were a little surly and harder to deal with but mostly the staff people were nice and helpful. The room is about 2 feet bigger than the edges of the bed all around. Bathroom had good water pressure and plenty of supplies. We had to make an issue of getting our complimentary coffee /tea supplies every day. Noise is an issue - you can hear the elevator rise and fall and when someone was in the next room it sounded like they were in yours. Paying extra to use the in room safe is annoying. This hotel is close to the Rome subway station, 1/2 mile from the Opera. We probably would try a different hotel if we go back to Paris just because this hotel was not stellar enough for an encore.

2005-10-31
From Giovanna Palmieri - Italy

The user has not written a comment.