2008-06-28
From Peter Saladin - Switzerland

Well located hotel in the pulsating center of Palermo with high hospitality and a courteous staff. A great hotel with "charme" - congratulations.

2005-10-05
From Jonathan Williams - United Kingdom

The hotel was excellently located and cannot really be faulted - although it was rather anonymous and I felt we could have been staying anywhere - it had no real charm. I think next time I would try somewhere a little cheaper as it was quite expensive compared to some others on the site, and therefore find somewhere with a little more character. I didn't like the fact that breakfast was served in the bedroom. Having said that the staff were very friendly and helpful - so I enjoyed the stay very much.

2005-06-25
From Thomas Weller - USA

The user has not written a comment.

2005-05-19
From JM - USA

Excellent hotel with great and convenient location. Hotel Desk staff was particular outstanding - among the most congenial and most helpful of our entire trip. Rooms were large and comfortable. Breakfast was contintental, but very good. It was served directly to our room rather than in a common dining area. Access was up a long flight of stairs, for anyone with a disability. There may have been another access but it wasn't obvious. I highly recommend this hotel.

2004-10-31
From Fabrice Bouillot - France

The user has not written a comment.

2004-10-20
From Virginia Cohen - USA

I enjoyed staying at this hotel. The staff was friendly and helpful, the public space is charming, my room was small but had plenty of closet space, and the buffet breakfast was delicious. It is a lovely, old world hotel in a good location for an excellent price.

2004-10-08
From Naomi B Friedman - USA

My friends and I were thrilled with the hotel! The staff was friendly and informative, efficient and thoughtful. The location was perfect for touring all of Palermo. The beds and linens were sumptuous--the best we had in all of Sicily. I would highly recommend the Massimo Plaza Hotel to anyone visiting the city.

2004-08-30
From Bruno Amari - Italy

credit card machine to be updated. in a previous visit the clerk scolded me about my cedit card readibility.

2004-08-15
From Yvonne Rivero - USA

The user has not written a comment.

2004-07-26
From Yasuo Miyake - Japan

The user has not written a comment.

2004-07-05
From LL - France

The user has not written a comment.

2004-06-21
From Yoshimi Sugiyama - Japan

The user has not written a comment.

2004-05-19
From Louis Marolda - USA

Massimo Hotel is outstanding! The hotel is centrally located between old Palermo and new Palermo. Although we used the hotel primarily as a resting place while we visited a hometown about 1.5 hours away, we highly recommend it. The service is UNMATCHED anywhere in the world. On our day of arrival the hotel staff assisted in hiring a car for the day, served many times as translator for us, had excellent restaurant suggestions, proved resourceful when Alitalita went on strike and we faced driving 10 hours to catch a flight from Rome (they found us other flight accommodations), and were excellent at suggesting sights when we only had 1/2 day to tour Palermo. Gabriella was specifically fantastic! But, the whole staff from the desk to the breakfast servers to the bellboy and the lounge servers were friendly, accommodating, and displayed hospitality that we never experience in the US. We highly, highly recommend Massimo Plaza Hotel.

2004-05-08
From Wolfgang Stoeger - Germany

The user has not written a comment.

2004-05-05
From MS - Italy

The user has not written a comment.