2008-12-27
From CLAUDIO ALESSANDRI - Italy

The user has not written a comment.

2008-11-24
From ER - Austria

The user has not written a comment.

2008-11-15
From Alejandro Jiménez Arteaga - Mexico

Good hotel, small but good breakfast, not a nice surroundings for we had a very pleasant staying, good places to eat close to the hotel. Good service and nice people welcoming in the hotel

2008-11-12
From PT - France

A very nice hotel located near the main station of Naples and the old city but in a quiet location away from the heavy trafic of the area.

2008-11-11
From LM - USA

Service at the hotel was outstanding until we got up at 3:15am to take showers. There was no hot water despite letting it run for ten minutes in case the problem was due to the time of day. The hair dryer was also broken. The cord was visibly detached so I was shocked that nobody had noticed it and fixed it while cleaning our room the previous day. We had to check out at 4:30am so we could not get a rate adjustment at that time because a manager was not on duty. After returning to the U.S., several emails to the hotel and specifically the manager, went unanswered. We finally called and were told our emails had not been received. Following more emails to the same addresses that mysteriously had not been received- we were emailed a response that the boiler's working now and the hair dryer has been fixed. There was no offer of a reduced rate. This hotel does not fully understand the importance of customer satisfaction.

2008-11-11
From Doris Gates - USA

Enzo was very helpful with transportation instructions and restaurant recommendations. It was a lovely hotel close to the train station. The room was lovely but the beds were much too hard.

2008-11-06
From JF - Switzerland

1. Arrived by Taxi from airport aT afternoon. Driver charged to much (Euro 50,-). Went to hotel reception for help. Didnot react and when mentioning I had reservation he said hotel booked out. It turned out he didnot speak a word english or otherlanguage than italian. After showing reservation papers he finely handed out only one of the 2 keys for our reseved two rooms. An awfull experience. 2.When checking out the one bag given to the hotel for safe storage could not be found . We had to leave without the bag whilst Hotel staff did not accept any responsabilityfor the loss. Same reaction lateron by e-mailing with the the Hotel managment

2008-11-04
From DF - Hungary

The hotel surroundings were absolutely okay, especially if you consider the "fame" of Naples.

2008-10-31
From MG - USA

San Pietro was conveniently located and the hotel provided free parking. It was necessary to call the hotel and have staff meet our car to escort us to the hotel because it is difficult for a tourist to find. The room and bath were adequate. There was a tub and hand held shower wand and no shower door or curtain, so avoiding flooding the room was tricky. Since the room was in the back, there was no street noise. Sometimes there was noise in the hallway but never late at night. Breakfast was good and attractively served. When the room became crowded, the server had difficulty clearing the tables, replenishing the food, and making the coffee. We were pleased with the location, service, and cleanliness of the room and would definitely return.

2008-10-23
From Martine Levasseur - Canada

It was our first time. The hotel was magnificent The hotel was clean and the service was excellent as well. I was travelling with my husband and we enjoy our room. It was big enough, we had a safe deposit box in our room and it was included in the price. Breakfast was complete and had a nice selection.

2008-10-19
From AP - Italy

The user has not written a comment.

2008-10-17
From Patricia Fitzgerald - USA

San Pietro is a beautiful small hotel with outstanding courteous staff. We experienced difficulty in finding the hotel and the web site was (we felt) incorrect. However, finding the hotel we encountered every bit of assistance and courtesy. The breakfast served was simple and elegant. Access to transportation was close. A real glimpse of Naples working and shopping was outside the hotel to be enjoyed. I would recommend the hotel highly.

2008-10-16
From EN - Hungary

better than a *** stars hotel! we are satisfied with the hotel exept the breakfast (personally, i don´t like sweet breakfast)

2008-10-15
From PB - Australia

As indicated by previous reviewers, this hotel is good quality in a somewhat undesirable area. Its advantage is proximity to the railway station. Once you're inside the door it's a congenial environment with good room, bathroom, breakfast and friendly service.

2008-10-15
From Helga Barti-Juhasz - Hungary

Wouderful hotel for this price!!! I and my hausband were very well in the hotel. VERY NICE hotel in the center of Naples very close to palazzo Garibaldi. Nice bathroom with wirlpool douche. The staff were very nice and immensely HELPFULL.Everything very POSITIVE.