2008-09-16
From Lumas Kendrick - USA

The user has not written a comment.

2008-09-11
From Casandra Perez - USA

This is a wonderfully renovated hotel with bright clean rooms and a great value. But beware the staff is very disorganized. They lost the keys to our room, blamed us for the mistake, and then did not have an extra set of keys to let us into our room. We were stuck in the hallway for 1/2 hour until an extra key turned up. When they discovered that housekeeping had in fact lost our keys, they did not apologize for the inconvenience, but instead made up excuses.

2008-03-23
From BRUNO Emmanuel - France

The user has not written a comment.

2008-03-12
From SS - Italy

The user has not written a comment.

2008-02-12
From SF - Italy

The user has not written a comment.

2008-01-08
From SS - Spain

The user has not written a comment.

2008-01-03
From Claudio De Vitis - Italy

A fine structure,although in need of some restoration,in a growing,reasonably central district,which offers comfortable accomodation at a fair price.Flaws:1)noisy and difficult to regulate heating/air conditionng. 2),and more serious,reception personnel in need of total re-training!!!

2006-11-27
From ANDREEA TEODORA STANICA - Romania

Very good value for money! The hotel is very clean and nice, the breakfast could have been more diversified, vis-a-vis the hotel there is a restaurant and a mini-market, in case you need something..The area is in construction at this time, the banks of the river are being restructured, that's the reason why it doesn't look very nice, but I believe that soon it will be like in the pictures from the site. I'll stay here again for sure, when I visit Milan.

2006-10-02
From Sherie Navin - Australia

Had a comfortable stay. breakfast was very good. About a 10euro taxi fee from the Duomo. Would stay again.

2006-04-03
From Iain Crockett - United Kingdom

First class hotel, surrounded by some of Milan's finest restaurants. Really easy access to city centre by metro(5 mins) and by foot(30 mins). I have no hesitation in staying here again and would recommend it. Iain

2006-04-01
From John Carlos Read - United Kingdom

My wife and I had managed to get tickets for an opera at La Scala, but unlike the other friends in the group, had left flight and hotel arrangements to the last minute and thru lack of time ended up flying in the same morning and out again the following day. Given that our date coincided with a Trade Fair of some sort - apparently not unusual in Milan - hotel space was limited, and having spent some hours trawling though the few options available (Venere is absolutely brilliant in publishing unabashed customer comments and it is for the reason that anyone who uses them must inject their all and I am about to go on at such length!) we'd picked this hotel on the basis of the truly excellent and up-front comments of previous guests. It is in no way central, we knew that, lies a good 20/30 minutes walk south of the Duomo et al; and though the double room, separate sitting room and luxurious bathroom were truly fab, we expected a hell of a lot more than we got for a supposedly 4 star hotel costing 200€ a night. Tepidly but sympatheticly greeted on arrival by a clearly stressed out duo in Reception, by the time we got round to ordering a taxi in the early evening the only one that remained had clearly far too much to do and despite having ordered the cab from our room, it ultimately took nearly 90 minutes for not just one to turn up but two - who then engaged in a heated exchange as to whose job it was... Much later, on return (it should be noted that Milan packs up EARLY - ie. it's impossible to eat anywhere decent after midnight) - starving, we hung our request for what looked like a spectacular breakfast on the exterior door handle before turning in and well within the 3 or 4 a.m. deadline; but when we woke up -late - nothing had turned up, our order/request was still dangling outside, the breakfast room was closed, nobody in Reception seemed to give a damn, and we left. This is clearly a great hotel if you're not in a hurry, but - taking into account

2006-03-22
From Thomas Cecil - USA

With the exception of one gentleman on one of the night shifts, the front desk personnel were uniformly surley and unhelpful at best and incompetent at worst. We got the feeling that everytime we asked a question, we were being a nuisance. When it was time to check out, it turned into an ordeal. The staff had nothing ready to make it orderly and quick. Something got messed up in their billing and instead of being apologetic to us, they rudely told us to wait while they checked others out before completing our checkout. All of this would have been easily avoidable if someone had put the stuff in order the night before, like many other hotels do routinely. We got the feeling the hotel caters more to business groups rather than individual tourists, and service to individuals suffers as a result. The rooms were ok, but nothing noteworthy. For individual tourists, we do not recommend the Nikken. For similar money, one could probably get comparable accomodations at a better location (the Naviglio's charms were lost on me) and much better costomer service at a different hotel.

2006-03-21
From MB - Italy

The user has not written a comment.

2006-02-20
From Barbara Buscaglia - Italy

The user has not written a comment.

2006-01-09
From Manolo Adriano Modena - Italy

The user has not written a comment.