2009-05-02
From Anonymous - Madrid

Very helpfull staff. Generally a good deal for the money, especially due to quiet room and totally central location. The hotel does need to pay more attention to detail to deserve four stars. For instance, a highly visible missing plug on a hairdryer was not spotted and fixed on the staff's own initiative. No English language tv channel available and the expected internet Wi-Fi did not exist. Would on balance still recommend to others and use again.

2009-05-01
From Anonymous - Madrid

This is a very good hotel, centrally situated in Madrid but still on a quiet street.

2009-03-02
From Anonymous - Madrid

An excellent hotel near the centre of Madrid, ideal for our short stay, friendly staff, good food, comfortable accommodation, and spacious area in which to relax, watch TV, enjoy a drink and meet (new) friends...

2008-12-07
From Anonymous - Madrid

Great Hotel, good location, really enjoyed our stay

2008-11-03
From Anonymous - Madrid

Perfectly located in a very calm side street, still in the very center of Madrid. Excellent breakfast. Kind and helpful front desk service.

2008-10-11
From JD - Germany

The user has not written a comment.

2008-09-18
From GC - New Zealand

a quiet oasis in the centre of Madrid - 2 minutes walk from Puerto del Sol.

2008-09-11
From AL - Italy

The user has not written a comment.

2008-09-11
From Anonymous - Madrid

The staff of the hotel were very helpful. Parking is a problem even to unload and load suitcases.

2008-09-10
From Janette Hubert - USA

I would highly recommend this hotel to anyone staying in the center of Madrid. I think we must have been really lucky, because the rate we had for the type of room we got was exceptional. We paid under 100 euros a night for a two room suite in the most quiet section of the hotel. We could not believe how nice our room was. The location is perfect, right off the Puerto del Sol, close to the metro and 5 minutes from the Plaza Mayor. The staff were very helpful, they even let us print our boarding passes on their office computer because the public printer was out of toner. They made reservations for us for a flamenco show and the shuttle to the airport. The only issue we had was an odd one: One afternoon when we returned to our room, we noticed we had no bath towels, but we had two bath robes. It was nice to have the robes, but it was the second to last day we were there. Then the next day, we had towels but they had taken to robes away. It was confusing! But aside from that our stay was perfect. This is the best kept secret in Madrid!

2008-09-08
From LC - United Kingdom

Brilliant value for money, very smart hotel in central location. Huge bathroom. Wish we could have stayed longer. Only slight problems, ordered a double room and got a twin, and air con was very cold but the rooms are so nice it didn't really matter.

2008-09-05
From JG - Mexico

The user has not written a comment.

2008-09-03
From TC - USA

This hotel was amazingly clean and really close to the center were we could walk within 3 minutes.

2008-08-31
From John Stewart - Ireland

The Maria Elena was a very comfortable hotel; it's rooms were very clean, the beds very comfortable and the towels and bed liner were spotlessly clean.

2008-08-17
From SG - USA

The Maria Elena Palace was a real find. The room was just perfect and the service was incredible, breakfast was excellent, and we couldn't ask for a better location. We would definitely go back. Recommend that you dine at an outside cafe at the Plaza Nueva, visit the Reina Sophia for the Picassos and treat yourself to some great ice cream.