2008-07-31
From MB - Germany

We did't like the carpet in room and on the floors. And we didn't like the dark windowcolour in the room - it makes light artifically. The breakfast was very very poor. We were quite dissapointed. But you can get easyly into the city with the metro and it's not far from the airport.

2008-07-16
From Jose Manuel Vazquez-Diosdado - United Kingdom

The localization was good, ok is not at the center of old Lisbon, but the city is pretty big, and there's a metro 3 minutes form the hotel, they are building a link with a new line and they'll have an entrance in front (almost), and the metro is great to move around; the "corte ingles" where you can buy anything is just outside the metro, so really handy, it even has a cinema and restaurants, and the area is really nice. The hotel is great for a 3 star hotel, one could almost fell its a 4 star, but you fell as you're in a neglected 4 star hotel, they just don't care!, the pool was clean, but with leafs; they keep your luggage, but they don't help you with it, you have to pay deposit for everything... but keeping in mind is a 3 star and your paying 75 euros by night is one of the best hotels you can find!!!

2008-06-14
From Nicholas Ruddick - United Kingdom

The room offered was rather dark, but clean. The pool on the roof was a welcome bonus and the proximity of the metro, bus routes and Il Cortes Ingles were all beneficial. The amount of building work around the hotel and on the metro extension was inconvenient, but will improve in time and the hotel will be at a crossroads on the excellent transport system. The proximity to the parks, Eduardo VII, and museum of modern art together with the Jacaranda trees in blossom (Late May) made this a memorable City Break.

2008-05-27
From Franck Sadrin - France

Beautiful hotel, clean and large room, good breakfast .. helpful staff who help us to find another hotel to continue our journey .. affordable price for such quality.

2006-10-06
From Nicolas Beraud - France

nice hotel, friendly service, the rooms to the court are more quiet than the others du to constructions outside, very nice pool on the top, the location of the hotel is not really in the citycenter but the metro takes 10 minutes

2006-09-25
From REMY SITTER - France

good situation , near metro small swimming-pool hotel parking only for small car ( not possible to park with big cars )

2006-07-22
From Erich Bretholz - Canada

The parking garage is almost impossible to get in and out of. Do not use it unless you are well insured or have the smart car. Any bigger car needs two people to be able to park it without damaging it.

2006-05-28
From DR - France

The user has not written a comment.

2006-05-02
From BS - France

The user has not written a comment.

2006-02-21
From Joaquín Alcalá Moya - Spain

The user has not written a comment.

2005-07-26
From Hermina Burnett - Australia

I have stayed in this hotel for 10 days and received excellent service, the room was great and buffet breakfasts wonderful. The location of this hotel is very good. Close to the metro, shops and business district.

2005-07-12
From NG - Germany

Our overall stay was fine. I expected a bigger room for the price we paid. The hotel is located near a metro station and the staff was very nice and polite. I don't think I will stay in Sana Reno again only because the room was too small and even though it was non-smoking room it smelled like people have been smoking there.

2005-04-30
From Davidson Hamer - USA

The staff members of the hotel were very nice. However, the rooms were quite cramped.

2005-04-28
From Wu Wen - Taiwan

Dear Sir, I would like to make a complaint. The story is given as follows: When I checked out the Sana Reno hotel in Lisbon, Portgual, dated on 17 April about 1130am, I gave the clerk at the reception of the Sana Reno Hotel 200 Euro cash for the bill 150.3 Euro and he took it and went to print my receipt. Then he only gave me the receipt but he forgot to give me changes. When I asked him whether he forgot to give me changes, he said he did give me changes. But I could not find any changes. Even I came back Taiwan and checked more than twice. He must forget to return my changes. Although it is only 49 Euro, it is a honest problem. Please help me check if there is an extra 49 Euro dated April 17 in the hotel balance. And ask the clerk again if he too old to remember the changes or he did not tell me the truth. Best wishes, A honest guest

2005-03-31
From ML - Italy

The user has not written a comment.