2010-02-02
From Anonymous - Lisbon

Centrally located. We had a large comfortable room at the back of the hotel. Staff were very friendly and helpful. Would stay there again.

2009-08-03
From Anonymous - Lisbon

An excellent place to stay in the centre of Lisbon. Very convenient for all things - airport buses stop outside, trams stop in the next square, metro on the doorstep and Rossio station around the corner all make it very accessible - and it is surrounded by excellent restaurants. Fine views of the castle from the front rooms looking across the square - what more could you want?!

2009-04-03
From Anonymous - Lisbon

When we arrived, the desk clerk told us that a computer snaffu had meant they had double booked. He was very apologetic and personally escorted us (pulling the luggage) to the Hotel Avenida around the corner. The brief look at the Metropole hotel was very encouraging and we would try to stay there on our next visit. A very smooth handling of an overbooking.

2008-08-03
From Anonymous - Lisbon

I had left some of my valubles in the my room safe when I left for Porto. The staff, especially Ricardo was very helpful in getting me my belongings. I had my personals delivered to my hotel in Porto the very next morning. All the staff were very helpful in recommending sights to see, and great restaurants to dine in. The location is right in the center of where you want to be!

2008-04-09
From Anonymous - Lisbon

Nice hotel and very centrally located. All the staff spoke English (and French and Italian I think, probably German too), and were friendly and helpful. The room I had was clean and large (twin), with a view over the square and towards the castle. Traffic noise wasn't a problem, but there was some, if you're fussy (back rooms shouldn't have this problem, but no view). Free wifi in the lobby area was much appreciated. Dry cleaning service took 2 days, so get in early if you need it.

2008-02-09
From Anonymous - Lisbon

A superbly located hotel, right in the heart of Lisbon. Absolutely the best position for tourist visitors.

2006-05-10
From Anonymous - Lisbon

This hotel has an excellent location right in the middle of lisbon; ideal for exploring this fascinating city. Staff were helpful and friendly; we enjoyed our stay there.

2006-05-05
From Anonymous - Lisbon

This was a nice three-star hotel in a very convenient location. The room was a nice size as was the bathroom. They served a very nice contintental breakfast in the morning. My wife and I would stay here again.

2004-11-04
From Anonymous - Lisbon

Innefficient receptionist; poor quality bathroom; shower cubicle not clean enough; elevator clunky and slow; terrible noise at night from refuse collection in alley behiond hotel; breakfast OK; beds firm enough; location brilliant; funrishings stylish.

2004-10-09
From Anonymous - Lisbon

The staff were very friendly and spoke excellent English. They were helpful in telling us how to get to different places around town. The location in the center of town was ideal as a base from which to go sightseeing. There is a PT Internet/Phone office down the street, which made communications home easy. The breakfast was yummy, too. If I ever go back to Lisbon, I would definitely stay there. As it is, I am very glad that I did stay there during my time in Lisbon.

2004-03-06
From Anonymous - Lisbon

Nice hotel right on Rossio Square

2004-02-03
From Anonymous - Lisbon

as the rooms have no minibars, we had hoped that the reception could sell beer, coffee etc after 11.00 pm except for that, we enjoyed our stay very much. yours knut lie

2004-01-04
From Anonymous - Lisbon

Friendly and helpful staff.

2004-01-01
From Anonymous - Lisbon

Setting security cameras at the entrance and floors are recommended. With this arrangement, this hotel will get better ratings.

2003-09-04
From Anonymous - Lisbon

WE HAD WRITTEN IN ADVANCE REQUESTING EARLY CHECK-IN SO WERE DISAPPOINTED WHEN WE ARRIVED FROM THE AIRPORT (EXHAUSTED, AFTER AN OVERNIGHT FLIGHT) THAT WE STILL HAD TO WAIT UNTIL NOON. WE FELT THE LEAST THEY COULD HAVE OFFERED US WAS THE SIMPLE BREAKFAST BUT THEY SUGGESTED WE GO TO A RESTAURANT OUTSIDE THE HOTEL FOR COFFEE ETC. WE WERE ALSO DISAPPOINTED THAT THERE WAS NO SAFE IN THE ROOM. WE'D BEEN WARNED THAT PORTUGAL HAS THIEVES AND THAT WE SHOULD PROTECT OUR VALUABLES.