2008-08-04
From Anonymous - Launceston

The facade of the hotel was lovely but the actual room we stayed in was part of what looked like a 70's block of flats. All of the furniture, fittings etc looked like they hadn't been updated since the 70's. It was not very impressive.

2008-03-03
From Anonymous - Launceston

Upon being recommended to dine at the hotel restaurant (The Four Steps), we were dissatisfied with the lack of service. Woman who appeared in charge of the bar was too interested in talking and showing pictures to men in bar and therefore did not pay attention to our requirements, necessitating us repeatedly have to ask for drinks and ordering of our meals. We waited after dining for half an hour to be asked for deserts and coffees. We were not asked if we enjoyed our meal or drinks.

2006-12-03
From Anonymous - Launceston

Very welcoming.

2006-06-03
From Anonymous - Launceston

The hotel had the charm of a 'Heritage' Buliding, mixed with the modern conveniences you would expect in a modern hotel. Overall, our stay was enjoyable, and hassle free.

2006-01-02
From Anonymous - Launceston

We found the hotel was just what we were looking for.

2005-11-06
From Anonymous - Launceston

Beautiful rooms, very spacious and comfortable. A very enjoyable stay.

2005-11-02
From Anonymous - Launceston

Very good overall, however only disappointment was no air conditioning, really could do with that

2005-06-01
From Anonymous - Launceston

This was a disappointing place to stay. It is a MOTEL not a hotel; this was not made clear on the website or in the blurb provided to consumers. Not worth 4 stars; more like 2.5 for a motel. There was peeling paint and broken tiles in the bathroom; to access the room you had to go up 2 flights of stairs outside the building; no elevator. The buldings were of 60 or 70's brick to match the room decor.

2005-01-08
From Anonymous - Launceston

The room was poorly heated, with only one small oil-filled column heater. However, management was very prompt in supplying additional heaters.

2005-01-04
From Anonymous - Launceston

I found this hotel to be very comfortable and I liked the old style of the decor in the rooms & other facilities. It is well located just out of the busiest part of the city. The staff are very professional and courteous. The Quill and Cane restaurant is outstanding.