2008-09-11
From GV - USA

Very nice and helpful staff, centrally located, awesome view of La Alhambra, close to restaurants.

2008-08-29
From IV - Netherlands

We first could not find the hotel because of an area which was not approachable for cars. After a telephone call we were told to go just in there. The hotel has a perfect location, very local and near by everything you want to see. The hotel staff is very helpfull to tell how you can reach everything.

2008-07-12
From AN - Brazil

I hate this hotel, their staff are unprofessional,rude and very lasy. They not change my towel in 3 days.... They try to charge me more than i have booked with venere. I have to show my email resevation and after that they try again to charge me more. I have to WAIT almost two hours for my check out. The guy named John doesn´t know how to do the check out and i have to wait for the nest reception person for my chek out. I never recomend this hotel to anyone.

2008-06-29
From Paolo Mudu - Italy

The user has not written a comment.

2008-06-05
From OT - Germany

The user has not written a comment.

2008-05-01
From BW - Germany

Friendly and helpful reception. Hotel parking was close enough to the hotel. However, the hotel parking space is very, very narrow - We live in Europe AND had a tiny rental car AND are used to tight European parking garages. The gentleman from the reception acutally got in the car with us to get to the hotel parking (it's a private garage and obviously the hotel has a few designated spots there), which was very helpful. It nearly took 5 minites from the time we arrived in front of the parking space and the time we got out of the car. The gentleman guided the car into the space, but he was not watching the left side of the car, and therefore, we had to pay for the scratch caused during this maneuver. Hotel location is very, very good. Close to the alhambra and the cathedral, but I would not recommend to anyone who reaches this hotel by his/her own vehicle. Because we always travel with a rental car, we would not stay at this hotel again. Hope this helps.

2008-04-19
From Manuela Condelli - Italy

Nice and clean Hotel, perfect position.

2006-08-02
From Alexis Perroton - Japan

Staff was completly not helpfull. They gave us a room whose window was in front of a disco, and when I claimed, and asked another room, they were surprised and made it my fault if the room was not at my taste. The safe in the first room was not working and I asked 4 times, during 2 days, to the reception to check it, but their answer was they don't know how to do it. Also, even if an exchange office was 5 minutes from the hotel, they told me they didn't know where there was one. Breakfest is a shame for the price paid. I am still wondering why this hotel has 3 stars. It is a waste of money and I won't recomend it to anyone.

2006-02-01
From Jody Troupe - USA

We booked for 3 nights, but switched to 1 night, not because of the hotel per se. We had a car, and we arrived during the parade of the Kings Festival. Since the hotel is centrally located and was very close to the parade route, many roads were blocked off to cars. We had an extremely hard time finding parking ANYWHERE! We gave up, drove to the airport, & took a cab back into town. The cab actually had to drop us 1km away from the hotel because of road blocks. We also left because we decided to go skiing in Pradallano.

2006-01-09
From EC - United Kingdom

Our room looked out over the plaza, with great views towards Alhambra. However, this made for extremely noisy nights! Maybe inevitable cost of being in such a central location. Breakfast wasn't included in the price, and was overpriced - OK if you arrived early, but sometimes very little left.

2005-01-15
From LL - USA

The hotel is centrally located on one of the city's main Plazas. As such there is a lot of all-night activity right outside your window. So not the place if you are a light sleeper. The staff are very helpful and contrasted heavily to the problems we were having with the general rudeness of the Spainish people. Forget about driving to this hotel - we ended up circling the place for nearly two hours and ended up parking 2 miles away at a shopping mall parking lot and walking to the hotel. The room was well laid out but it had not been dusted in a few weeks - there was a layer of dust on all the furniture and floor.

2004-11-09
From Jean-Pierre Lehmann - Switzerland

way to the hotel is not well indicated; as it was dark and raining, lost lots of time looking for hotel.

2004-09-06
From Roy Thornton - United Kingdom

It would have been helpful if a map of location could have been supplied it tood us over 2.5 hours of driving round looking for the hotel and we only found after parking up the car and walking but this was very stressful.

2004-08-12
From AS - United Kingdom

We arrived on a Sunday by car, not realising that many roads are pedestrianised for the evening - couldn't find any way in to hotel parking and trying to approach the area was in itself pretty stressful. Reception area of this hotel is very drab and unpromising. Unfortunately, there was a power cut to the hotel immediately after our arrival putting out all the public area lights and the safe deposit in our rooms - and the air conditioning on a hot night in July. We booked 3 rooms-2 were charming but the third had no natural venitilation as it looked inwards over the stairwell and was horribly chlostrophobic. None of us slept - far too airless and the elctricity was off until 3am. The twin rooms were, however, well decorated and more spacious and all were very clean. Reception staff were charming but seemed somewhat inept and inexperienced and there was confision about our tickets reservation for the Alhambra. Breakfast was a delight in a modest breakfast room and buffet style with crusty bread, ham and salami as well as muesli fresh fruit and truly delicious coffee and charming service.

2004-06-29
From DM - Ireland

Literally minutes from all the main attractions in Granada, including buses and taxis. Staff were incredibly helpful and even minded my baggage when I checked out to go trekking in the Alpujarra for a couple of days!