2008-10-13
From EA - USA

We had a great time. The hotel's restaurant is worth a visit. The chef is very friendly and the food is very good. The only problem we had was with the air conditioning or lack of it. We complain at the front desk and we were told there was a problem and wasn't going to be fixed for another week. It seems to be a common problem in Italy.

2008-10-11
From PJ - USA

Lovely, large, and nicely furnished room with beautiful full Arno view. Mosquitoes precluded our ability to leave windows open however, screens would be any easy solution. Hotel guests in room next door were extremely loud on their outdoor patio every night of the 4 nights we stayed. (rooms not soundproofed so it is just a "hit or miss" thing with guests though possibly the hotel management could ask guests to move from patios to inside their rooms by midnight)

2008-10-07
From GM - United Kingdom

Located on the river to the rear but a main road to the front, which if you are on the front of the Hotel could be quite noisy in the morning and night (Italians love to use their car horns). Staff are excellent and speak fluent English. Breakfast is the best we had in Italy with a great choice of cereals, eggs/bacon, assorted breads, jams etc, assorted sweet cakes, cheese and ham plus yoghurt and fruit. Evening meals are great with a choice for Vegetarians (something overlooked at the other hotels we stayed in). There is ample parking and the street to the front of the hotel is safe to park on as well. The rooms are excellent and they include so many of those 'little freebies' you'll need an extra case for them! All in all an excellent hotel located about 20 mins from the centre of Florence, but if you need the bus it's only a 5 minute walk away.

2008-09-26
From EJ - USA

Outside of the center of town and on the Arno river so quiet if your room is on the river side. Rooms were very dated. AC didn't work and room was extremely hot. They brought in a fan and later an air conditioner but told us not to use it for a while - we did anyway and it helped. Staff was not particularly friendly - maybe they had been getting complaints from others... Breakfast was fine - typical fare for Italy. The two mile walk to town was okay if you are up for it. Would not return to this hotel, however. It was below my standards for quality, comfort, convenience and friendliness. The pool was a good add for families, however.

2008-09-20
From AG - Germany

the one of best,its really nice hotel,nice rooms,excelent service,when agains to firenze,back to this hotel,it was everthing best,thank you for all!

2008-09-09
From Anonymous - Florence

A really nice hotel overlooking the River Arno. Its location is quoted as city centre and we had assumed that '10 minutes' to the centre was on foot, but was actually by car. The hotel is located on a bus route, so its easy enough to access the city

2008-08-30
From Philippe MEYER - Switzerland

Small swimming pool. Few chairs. Cold water. Impossible rules at the pool. Only one toilet in the hotel (not in the lobby, but at the end of the garden...Breakfast not corrisponding for a 4 star hotel. Staff not smily.Never again!

2008-08-27
From Sharad Maheshwari - USA

Great view of river Arno, great hotel, and great people. Only issue is that it is little bit away (not very far) from the historic district.

2008-08-24
From Marco Onesti - Italy

very handy location on the Lungarno, just in front of the river close to the Ponte Verrazzano. Quiet

2008-08-15
From AP - Canada

The Arno river is not as impressive as one would like to think. It is dirty and not pleasing to look at. However the property Ville Arno was nice and I would definitely return there again. This hotel should not be confused with Hotel Arno which is on the same street but is a shabby, dirty looking building that is not at all very inviting.

2008-07-14
From RG - Italy

The user has not written a comment.

2008-07-06
From Louis Pozzo - USA

Great location. My room was spacious, and the air conditioning was quiet and worked perfectly. The restaurant dining was wonderful and I did not have to fight the crowds in Florence. I highly recommend this hotel.

2008-06-20
From Ashley Franklin - USA

This hotel was wonderful. All the staff was very welcoming and helpful. We had a wonderful view of the river which was nice to sit outside and people watch. All the meals were excellent. We ate at the restaurant 4 out of the 5 nights we stayed. Breakfast was also very good. When it came time to leave we didn't want to leave and even thought about booking for next year already. We are planning on staying here again.

2008-06-16
From Gaurav Makhija - India

just the kind of hotel i was expecting...a little away from the busy city....and not really being that far off. the staff were super and very helpfull. the breakfast was nice.just perfect! recommend to all and will definately stay with them again.

2008-06-15
From Karl Neuper - Austria

The user has not written a comment.