2009-04-08
From Anonymous - Florence

We stayed with our two children (aged 7 and 10) and were given a four bedded room, which had ample room. The room and hotel in general were clean and well presented. The breakfast was good. The hotel was very well located to all of the major sites. I would stay at this hotel again and would recommend it to others. Contrary to other reviews, we did not find the hotel unduly noisy, despite its central position.

2008-09-18
From VB - Italy

The user has not written a comment.

2008-07-05
From Sarah Cooper - United Kingdom

The hotel was clean and (some of) the staff were friendly. Our major complaint was the breakfast - not really up to the standard of a 4 star hotel! The hotel ran out of ham, there were flies in the orange juice, the 'restaurant' was a cramped space next to reception and the waitress was rude and grumpy! Good location for everything though and rooms were quiet and comfortable.

2008-04-25
From JC - USA

The user has not written a comment.

2008-03-01
From ES - USA

I heard the sound of cars and the voice of people outside the window in the midnight. So I think that this hotel need to cover the window tightly.

2008-02-05
From KAYRAN EMİNE FUNDA - Turkey

The location of the hotel is good,rooms are good too but the entrance of the hotel is very narrow and it's difficult to carry lagguages because there are stairs to go up for lift.

2008-01-20
From HH - Germany

Location is excellent, it's really compensating for everything else. The room looked very nice even if it was incredibly small! Pretty little space for clothes too. Bathroom was really fine. Staff was very friendly and helpful. Breakfast buffet had very little to offer though and quality was not so great either.

2006-12-05
From Sarah Clingman - USA

This hotel was fantastic. Except two things. Massive construction going on outside of the hotel. Clearly not the responsiblity of the hotel, but it was so loud and started so early in the morning. And room #12 is right next to the kitchen. You can hear all the breakfast preparations. The room was fantastic, spacious, jacuzi tub was wonderful. Heated towel racks.

2006-11-29
From GINA PATRICIA CABRERA ORTIZ - Spain

The room was great, we asked for a triple room. It was very spacious. Besides the location was amazing. Really close from everything. The only bad thing was that before entering into the elevator you have to walk like 10 steps of an stair, and with your luggage is unconfortable.

2006-11-09
From Marco Liem - France

The hotel is in a great location, the room was very nice & spacious & the front desk very helpful. Negatives were only a shower & no tub - with all the walking around town a soak would have been welcome. Also the street noise was loud at times. The only major problem was poor driving directions to the hotel so we were frazzled by the time we made it but I would stay there again.

2006-11-01
From CS - USA

The user has not written a comment.

2006-10-07
From Booth Myers - USA

Our room was attractive and clean although a little on the small size. The staff appeared to be poorly managed and trained. We were given a key to the wrong room and the staff sent us back to the room twice with the wrong key until they were able to sort out which room and key was ours. The public areas are somewhat stark, and when we arrived there was no one to help us up the narrow entry stairds to the lobby. The manager finally sent one of the cleaning laides to wrestle our luggage up the stairs. Not a grat first impression. Hotel location, however is good.

2006-09-27
From Peter Chapman - United Kingdom

The receptionist was excellent on our arrival giving plenty of information on how to get about, where to eat, what to see etc. The room was large and clean although it did suffer from quite a bit of street noise. The location was excellent, just round the corner from Piazza della Republica. All in all a good place to stay for your first visit to Florence.

2006-08-14
From RP - USA

No hot water for morning showers? Inexcuseable! Nice rooms, not very remarkable. Good central location in Florence

2006-08-05
From Chris Janus - Italy

My comments are a bit biased because we were never able to actually find the hotel, and even after calling they were unable to help me. Of course, it might have helped if I had a real map other than the one I printed from venere.com. Then again, it might not have mattered because the street signs are hard to see, if and when you can find them, and it only gets worse as the sun sets, which was the predicament we were in. If you are going to drive, allow PLENTY of time to find this place because they won't refund your money if you can't find it. By plenty of time I mean at least an hour. Good Luck!