2008-10-09
From Paula King - United Kingdom

The hotel was clean, just old and the rooms need recarpeting. our first room was supposed to be a junior suite but it was on 3 levels all small and above the lift so very noisy. we requested to move and were to a deluxe double which was much quieter and more spacious but the DVD didn't work which was a shame as we had especially purchased it to watch in Florence. The staff although nice enough to us,do not look happy and perhaps need some support and training..Like the rest of Florence the hotels are over priced..

2008-09-04
From MB - Italy

The user has not written a comment.

2008-08-13
From Robert Artmann - Austria

Excellent staff, good american breakfast, the room is powerfull climated. Noisy traffic on the road, its not possible to sleep with opened Window.

2008-07-21
From KS - Italy

The user has not written a comment.

2008-06-25
From MW - Hong Kong

Although it took us 7-8 miniute walk from Terminal/Florence centre, I recommend this hotel for its good price. It is exactly a 4-star hotel, with very elegant interior design, very nice breakfast and hotel service. The only cons is that our room (a standand double room) is not spacious enough. Anyway, we had a very good stay here!!! ^_^

2008-06-22
From Claudio Scaccia - Italy

The user has not written a comment.

2008-06-02
From Michael Heafer - USA

Very nice, well appointed room. excellent service. A longer walk than some to the main sites in Florence, but well worth it.

2008-05-29
From Ximena Verdugo Fuentes - Switzerland

The hotel is far away of the main atractions of Florence. There was not a shower cup in the bathroom, we asked for one and they did not provide one. The building is nice, clean and well preserved.

2008-04-22
From JS - Greece

This is a pleasant environment away from the chaos of the historic centre. Some of the furnishings are a bit worn but spotlessly clean.The carpets need replacing and make the rooms look a bit dirty which in fact is quite the opposite. Excellent breakfast and attentive service in breakfast room. Only downside were the staff at reception not one smile in five days and very surly and abrupt at check in. Email enquiries about museum tickets were unanswered.

2008-04-19
From PO - Denmark

The bathroom was not cleaned proberly and there was dust-balls under sofa-table. We needed a shaving kit, and we asked 2 times in the reception. The staff promised to get back to us but never did. After the 3rd time we succeded in gettting an answer: it was not possible to get it. We could not get any directions for a grocery-market so we could buy one ourselves. We managed on our own to find a 1-euros market few streets away where we could buy a razor.

2008-04-17
From Koji Suganuma - Japan

I cann't recommend this hotel due to lack of consideration to its guest. First of all, this hotel is not equipped with garage even though the web page shows as if it is. We were requested to pay Euro26 per night to park our car in a private garage which is located 10 min walk from the hotel. However, this is not worst point of the hotel. What is worst is reception. At least, one of them was terrible. You will not have adequate service from Mr.Conti Simone as we expect to a receptionist of 4 star hotel. On our arrival, he provided us wrong information about opening time of the garage. He explained to us the garage is available from AM7:00 to AM2:00 of the day after. However, IT WAS NOT due to easter. The garage took 6 hours rest from PM1:00 to PM7:00. We could realize the fact only when we went to the garage to pick our car up to visit little towns near Firenze, and found the garage was closed. Since public transportation was not available after PM1:00 of the day, our itinerary was totally destroyed. When we tried to have a solution with him, he didn't try to support us, didn't propose compensation and didn't apologize to us. He just refused to recognize his fault. That's all. Based on this bad experience, I cann't recommend this hotel to others.

2008-04-10
From JR - USA

Wonderful hotel. First room was a little small - on return from Rome the second room was very spacious. Highly recommend this hotel for parents visiting their students in Florence.

2008-03-30
From MI - Italy

The user has not written a comment.

2008-02-04
From Ultan O'Broin - Ireland

Totally awesome location,service, and room. Amazing value.

2006-12-21
From LIDIA SAVOCA - Italy

The user has not written a comment.