2008-10-15
From JA - USA

The staff(Agnes,I think)was helpful and friendly. The Hotel is a great place to say if visiting Florence for more than 3 days. It is nice to have a kitchen and stay in a place that is more like an apartment than a regular hotel. The hotel is not as stylish as it looks in the pictures, at least not the unit I had (Galileo). The furniture needs updating (the sofa wasn't very attractive and looked dirty and old and the kitchen needed more utensils, plates, wine glasses... Overall, it was a pleasant experience regardless of the fact that I was a little disappointed with the interior design of my unit, but it has a great location and better than staying in a hotel. Oh, I couldn't get used to the european style bathrooms, those hand showers are not very practical, especially if there is not shower curtain.

2008-09-26
From JC - USA

We loved the accomodations. The rooms were spacious and the kitchen very functional. The bathroom was clean and had adequate space. The fresco on the ceiling was an additional nice touch. The only concern was a lack of staff during certain hours. Someone was there to greet us when we checked in and she was very nice, but there was nobody there (except the housekeeper, who was helpful) when we were checking out. Our train was not until the evening so we could not check our luggage. Someone was supposed to be there at 3:00 but did not show up. I felt sorry for several people trying to check in, no one was there. We enjoyed the room and hope to come back, just hope someone will be there!

2008-04-01
From Karen Black - USA

The apartment had wonderful antique furnishings and a beautiful frescoed ceiling in the living/dining area. It was spacious and romantic with the large windows. A flower market was just outside our windows. Great place at a very reasonable rate. We'd go back there in a heartbeat!

2005-04-06
From TF - United Kingdom

Was a bit expensive but we didnt have any option for Florence on Easter Sunday so had to go with it. On arrival we phoned the number and tha lassie arrived but basically all she did was let us in the Appt, she never showed us anything. The gas was switched off and it took them a day to switch it on, however there was no reduction despite not being able to cook or make a cup of tea for a day. Nice enough Appts but overpriced and could have been more understanding about the gas. Rediculous that there was no discount.

2004-10-11
From Dr Vaughan Macefield - Australia

We (my wife and I and our two children) stayed for three nights in the Massaccio apartment, but apparently there are even better ones. Amazing! The apartments are just a short walk from the Duomo and just round the corner from Michaelangelo's house. All of the rooms were spacious, with very high ceilings. There were two bathrooms, one with a shower and one with a bath and, should you really need to, you could cook your own meals in the well appointed kitchen. Compared to what you would pay for a 3 star hotel room in Rome or Venice, this was exceptional value at 300 euro per night. The staff were wonderful. Throughly recommended!