2008-10-03
From KD - USA

Splendid is the perfect name for this property. The room, linens, service, technology and decor are terrific. After 2 weeks in various hotels, I was thrilled to be at this property. The river and all major sights are near, but the crowds are not. I recommend Montebello Splendid highly!

2008-09-02
From Anonymous - Florence

The location was not as central as the hotel proclaimed, however, that wasn't the real problem. The hotel was well appointed and comfortable. THe staff were atrocious. THe service was extremely poor and the front desk personell surly and disinterested to the point of being rude. Had the hotel not been rated five star and not been so expensive, these are things that one puts down to a bad experience. In this instance we felt exploited. We expected a top-class establishment and got a well appointed dump. I would never recommend the hotel to anyone.

2008-07-03
From Anonymous - Florence

The elegance of the hotel and the helpfulness of the reception staff made the trip a memorable one. The only slight criticism I have of the hotel is that our room was on the lower ground floor just beneath the breakfast area - one of the staff wore very noisy shoes - perhaps it may be helpful if they could be encouraged to wear something softer underfoot so that the early morning peace of the guests underneath is not disturbed - otherwise we enjoyed a very comfortable stay.

2008-01-07
From Anonymous - Florence

We had a wonderful time. The hotel was absolutely beautiful and the staff were friendly and very helpful.

2006-09-18
From YS - Sweden

Very nice place, and my first 5-star hotel. The bar was great, although pricey, and the breakfast was good. Location was alright with most sights within walking distance (although 10-15 mins of walking).

2006-04-15
From John Libonati - USA

I had booked one double room but switched upon arival to 2 single rooms. The rooms were beautiful. The staff was extremely friendly. This hotel is located a block away from the American Embassy or Consulate I'm not sure which and just steps away from the massive amounts of tourists. I would stay here again on my next trip to Florence. Every employee spoke english. Please note I've selected gay couple. I'm gay but was traveling with my Dad. We both had a pleasurable stay.

2005-12-09
From Magda Vidal Lahoz - Spain

The user has not written a comment.

2005-12-06
From MASSIMO ALTIGIERI - Italy

The user has not written a comment.

2005-11-10
From Anonymous - Florence

good location, no noisy traffic due its' respectale neighbourhood location, excellent service and well appointed rooms, the only drawback being lack of a swimming pool

2005-10-06
From AM - Switzerland

I enjoyed my stay at the Montebello hotel very much. As I like walking I did not mind the rather long distance to the main museums. On the other hand the theater is just two blocks away.

2005-10-06
From PH - USA

Great hotel...5 star rooms and service. Staff is amazing....especially the front desk team!! Breakfast buffet is extensive by Italian standards. The only downside is that it is not as central to the tourist sites as other hotels, but far more reasonably priced and just as nice (if not nicer!) than the Savoy. Will definitely stay there again.

2005-10-04
From AG - USA

This is just a fabulous, beautiful boutique hotel. I would highly recommend it. The price is very good for the quality that you will receive. I will caution you that it is a 10-15 minute walk to the Pont De Vecchio and the Duomo, but the walk is along the Arno River and it is a lovey stroll. This hotel is in a very nice area. They had a dinner special when we were there which was a bottle of wine and a 3 or 4 course dinner at a fixed prix for the first night we were there. The dinner was suprisingly good for hotel food and we had the dinner outside on the patio, not too expensive for a 5-star hotel. The breakfast, included in the price, was excellent.

2005-09-29
From Eric Hungness - USA

The user has not written a comment.

2005-09-11
From DS - USA

The hotel was very nice but we were disappointed by how far it is located from the center of the city and proximity to the main attractions. A taxi ride is necessary unless you want to walk a long hike. Also the air conditioner was very loud.

2005-08-19
From Bradley Reid - USA

Very nice hotel overall. Beautiful lobby. Breakfast was somewhat below average compared to the 6 other Italian hotels we stayed at during this trip. Hotel is considerably further from the Duomo and the main tourist areas of Florence than is apparent from the maps. Tradeoff is clearly quality versus distance.