2009-10-03
From Anonymous - Florence

very nice hotel 10 minutes walk from train station great location busy street but soundproofed windows and qiuet rooms to the back good buffet breakfast with lots of choice on rooftop terrace great views of duomo

2008-10-15
From AW - Canada

The user has not written a comment.

2008-10-07
From KS - USA

I booked a room here for one night in preparation for a two-week stay with an Italian family during language study. My room was in the back of the hotel and completely quiet, in stark contrast to the front of the hotel, which faces the very busy, noisy and crowded street. The Duomo is literally right down the street and visible when you exit the hotel's front door. They made an excellent recommendation for dinner, Cipollo Rosso, within very short walking distance. Fabulously clean bathroom, quiet, dark room for sleeping and a very helpful staff. A bit pricey, but overall worth it.

2008-10-05
From AS - USA

The only problem with this room, which was on the fifth floor, was that it was right below the dining room where they serve breakfast in the morning and then keep it open at night as a bar. The floor is either marble tile or hardwood (I forget) but we could hear every step and every table move early in the morning or late at night. Otherwise, great location, very clean hotel.

2008-10-02
From Chris O'Keeffe - United Kingdom

Nice hotel. Slightly more three star than four. Small room but clean and utilitarian. Lovely bar / roof terrace slightly spoilt by the fact that the waiter is only present for about 5 mins in every 30! But well located for getting around. Reception was tatty and staff were brusque - aren't all Italian Hotel reception staff?! Checkout was comical - printer had broken down!

2008-09-16
From Jan De Landtsheer - United Kingdom

Brlliant location. Fantastic roof terras for breakfast and evening drink. No reliable opening hours for this terrace though! Food for breakfast and nibble for the evening drinks of superb quality. Friendly staff. Reception staff can differ in friendliness and service. Rooms absolutely perfect. Mini-bar could hold better selection. Views from rooftop room as well as from a lower floor very pleasant, And no noice from the streets thanks to the double glazing plus outside extra window sheeld. If visiting Firenze again, we would stay in this hotel, certainly. Within walking distance from railway station to all major Italian cities and only a short and cheap taxi drive from airport. Firenze has only one negative aspect: the beggars and streat merchants with illegal fakes of handbags and sunglasses. The beggars are very aggressive and do not hesitate to hold your arm or shout at you. The merchants of fake fashion are friendly, but clearly illegal as they pack their stuff in handy folded cartons or bedlinen, every time the police drives by (and does nothing).

2008-08-30
From MS - United Kingdom

The user has not written a comment.

2008-06-25
From Mary Forman - USA

The hotel was very nice. Our room in particular was on the top floor which I would highly suggest. There are only 4 rooms on this floor which I think keeps it more quiet. The hotel happy hour was great. We stopped by each night for a glass of wine and some light appetizers and had a great view of the Duomo from the terrace. The hotel was in walking distance to everything, Ponte Vecchio, Uffizzi, Academia. Our room had been updated with wood floors and marble baths and a big tub. I would definitely stay here again and also recommend it to anyone visiting Florence. The staff in the restaurant was very helpful and genuinely nice.

2008-06-21
From Susan Leitch - USA

I did not know this was a Best Western hotel. I was trying to stay away from "American" hotel chains, but was surprised. It did not feel like a chain.

2008-05-01
From Massimo Bassignana - Italy

I was told that there was no possibility to leave my car but the hotel had an agreement with a garage: I found absolutely too expensive the price asked to park my car (€ 36 per night).

2008-03-09
From Anonymous - Florence

The staff at the front desk was rude and unhelpful. The service charge for internet connection was ridiculously expensive. There was no hair conditioner in the bathroom. The pillows in the room was uncomfortable, four star hotels should have down pillows. The breakfast selection was poor.

2006-10-26
From Barry Bompas - Canada

The hotel was in a perfect place to enjoy Florence. Easy walk to everything and many restaurants close by. The breakfast room was wonderful and the food very good. A quality experience

2006-09-16
From RG - Germany

The user has not written a comment.

2006-09-12
From Daniel Abramson - USA

Helpful staff. Breakfast on the terrace is a great way to start the day. Convenient location.

2006-09-03
From Wee Sean GAN - Hong Kong

The Hotel was very well located near to the Duomo and most sites. The Terrace breakfast area was pleasant, but breakfast spread not too well provided. Best service was the free internet service from the bed rooms, so do not forget to bring your connection cable. TV programes in English was limited to news and religious programes. Will definitely recommend this Hotel..overall rating for our 5 rooms...8.5