2007-10-15
From AG - Denmark

We were two mature female friends, who visited Florence for the first time.The hotel location was very good- could walk to all the places, we wanted to see. The staff in reception was friendly and helpful- told us which places we should visit and helped us to find some good restaurants.Got a very tiny room the first night, but had a bigger one for the next three nights. Breakfast was good, and served in a beatyful decorated room, and in general the hotel has a good spirit with old furniture and great chandeliers.

2007-10-03
From UR - Germany

The user has not written a comment.

2007-09-25
From HP - France

Very good place.

2007-09-24
From LT - USA

The user has not written a comment.

2007-09-21
From AM - Spain

our room was prepared for a single person, but we were two. It was so small and bad that we had to ask for another pillow because the bed was not for a couple. On the contrary, we enjoy a very good breakfast

2007-09-19
From MB - USA

The hotel is on the 2nd floor of a building that is currently encased in scaffolding and thus a little hard to find. There is construction happening and things are kind of dusty and noisy in the building in general. We stayed for two nights in room 25, which is without bathroom, but there was a sink. The bed was comfortable and the room very spacious. Complaints include that the window opened into a space where the surrounding buildings abutted and a strong aroma of rotting garbage would come through, except in the morning where the overwhelming smell of baking bread wafted in. There was no air conditioning, but I believe it was advertised that there was. There was a ceiling fan, and another fan too though. The shared bathrooms (there are two) were incredibly small, (and I've stayed in a lot of European hotels) and the shower head was sort of broken. However, the common areas were nice and the breakfast was simple and good. There is a bar, but the person behind the desk is also the bartender and will act extremely busy and exasperated if you ask for a drink. Also, they do not sell wine by the glass, only by the bottle and their low end Chianti is crap. Sitting by the window at sunset enjoying a drink pre-dinner, however was very pleasant. Additional note: I asked the desk receptionist for some help changing a reservation at a different hotel since I don't speak Italian and was met with, "How do I know who you are? Are you even my guest here?" She was no help whatsoever and her basic response was that they were a one star hotel, so go find tourist information. Gee, thanks.

2007-09-18
From DC - United Kingdom

This hotel was very good (basic) for the price. The location with a view of the bridges was excellent and its central location were excellent. Our stay was marred by the fact that we encountered the 'receptionist from hell' on our first day. She was overbearing, treated us like children, never stopped rabitting about minor issues,insulting and altogether too much to take. Additionally we had some difficulty locating the hotel due to the fact that the building is hidden by a scaffold and this could have been advised through the website.

2007-08-29
From PR - Spain

The user has not written a comment.

2007-08-27
From John Wallis - United Kingdom

Position - couldn't be much better. No plug in sink. Breakfast is good. Staff generally extremely helpful (with the exception of the sink plug). Has only been open a short time and the entrance on the ground floor which is used by other was dirty. Directions to get there were very poor. We would definitely stay there again. It was once a palace and the general rooms are fantastically decorated. We had a 4 bedroomed room for us and 2 kids which was plenty big enough for us.

2007-08-21
From MB - Italy

The user has not written a comment.

2007-08-14
From JT - Finland

The user has not written a comment.

2007-08-09
From RM - USA

1) One of the employees (Martina) was absolutely excellent: she even mailed back to me in Milan the cell phone charger I had forgotten in the room--at no charge. Other emplyees from whom I had requested this favor had been sort of difficult. 2) I was traveling with a colleague, another woman, and we wanted to share a room. The room we were given, in a newly renovated wing, was very nice. The only thing was that it had only one bed (allbeit king size). Not a big problem, but we would have been more comfortable with two twin beds. On the other hand, we did not ask them to change room at the beginning.

2007-08-04
From Phillip Wong - USA

We stayed in Room #11 and there was an overwhelming nauseating odor in the room- we believe it was coming from the curtains and bedding. When we tried to change rooms- they said it was too late. Bathroom outside the room was awful. The only good part of the stay was that the person who served breakfast was very nice. I can't say the same thing for the people at the reception desk. NEVER stay here. NEVER.

2007-08-02
From Christian Lemesle - France

Very good location near the ponte vecchio, Employees very smiling and welcoming. It was my first time at the Hotel Bretagna...but now i know a very good place to stay when i'll come back to Firenze.

2007-08-01
From MU - NL

The user has not written a comment.