2009-03-06
From Anonymous - Florence

other 3-star hotels seem to have better facilities and service

2009-02-09
From Anonymous - Florence

Good an cheap parking (11 Euro, need to make and advance reservation). Bathrooms very small (the toilet in room no. 26 is partly under the sink). Very good beds. A nice little garden. Two minutes walk down to the river Arno. 15-20 minutes pleasant walk to the Duomo).

2008-11-10
From Anonymous - Florence

It is a long distance from station but excellent environment

2008-09-09
From Dr. Ulrich Cronemeyer - Germany

The user has not written a comment.

2008-09-01
From MO - Germany

The staff, especially the young lady at the reception, was rude and not at all polite. When I can yould not find my room at first, I was yelled at! The room size was ok for the rate, and the advertised amenities were there, but the place was VERY dusty (I have a house dust allergy, so I notice this kind of thing). I looked for a new hotel immediately and, altough your (Venere) cancellation policy says that the cancellation fee is 1 night, the hotel demanded two nights (first, they wanted all four paid) whiyh I finally paid just to get away from there. I can cannot recommend this place. The Hotel Roma, where I stayed after, is very nice, however and recommendable.

2008-07-08
From Evelyn Tiamson - USA

The hotel public areas are very nice. The staff did not however offer help in tourist spot locations, where to go and where to eat. The breakfast was good with a lot of choices. I am not sure if it was language barrier that they did not offer to help when I asked for train schedules.Reception told us to look at the internet, when the train schdeules are in French. Other than that, the hotel is rated as it should be- 3 stars. It is also a long walk from the train station. Taxi costs 10 Euros

2008-07-04
From Randall Sparks - USA

Don't expect aircondioning until after june first, the hotel does not have individual in room A/C. God knows when they turn it off/ Be aware that the hotel is a long way form anything. 15 minute walk from the termini, 15 minute walk to any museums and worst of all no bus lines are near by. Florence is full of good hotels with good location, this is not one of them.

2008-05-23
From Vasco Teles - Portugal

W've stayed in a good and spacious double room, very comfortable and clean. The hotel is in a residential area, a 10min walk from the city centre, and the same from Sta Maria Novella Station. We arrived almost at midnight, and it was safe to walk to the hotel. I would stay again in Ariele, and recomend it.

2008-05-07
From Sascha Gassmann - Switzerland

I was positively impressed about this hotel. The room was huge (about 5 meters room height) with a large bathroom and very clean, compared to many other 3 star hotels in Italy. It is situated in a very quiet area near the center (15 minutes walk along the Arno river to Ponte Veccia). The hotel looks a bit old-fashioned but is well equipped with a nice breakfast room, a beautiful little garden and a drinks selling machines. The only disturbing thing is that you can very easily hear noisy people in adjacent rooms. The staff is friendly but not really well english speaking.

2008-05-06
From Anonymous - Florence

Charming little hotel just a short walk from the citycenter with friendly personel and a good breakfast. Drawbacks were no elevator and that you can hear every sound in the hallway.

2008-04-15
From MJ - Canada

About a 10-15 minute walk from the train station; nice area close to laudromat and river; friendly, helpful staff. My family would stay again.

2008-04-09
From Anonymous - Florence

We had a lovely large room, overlooking the gardens - and would throw open the shutters each morning and listen to the church bells. Although not located in the heart of the city, we thoroughly enjoyed the beautiful walk along the Arno each morning. Service was not fantastically attentive, but it was adequate and v friendly - and I would not hesitate to recommend this hotel. We had a wonderful stay in this magical city.

2008-03-12
From Anonymous - Florence

Good sized room but a little cold in December. Near river but about 20min walk from station. Hotel currently has scaffolding on the frontage to protect it from work on the theatre opposite. A few shops and restaurants nearby.

2008-03-06
From Anonymous - Florence

Good location. Fabulously big and airy rooms. Breakfast is basic but absolutely fine. Would recommend

2006-12-10
From Maurizio Donnini - Italy

The user has not written a comment.