2008-10-07
From HK - USA

If you don't mind staying a bit off the beaten path (and after a day of gazing at the treasures of Florence, you might), this is a terrific hotel for the money. We got a spacious, clean, well-equipped room and an above-average b-fast for only 105 Es, one of the best bargains we had in Italy. Staff was friendly. It is close to the train station and the lovely perfume shop at S. Maria Novella, but it's a good 10-minute walk to the city center.

2008-09-14
From MG - Spain

The user has not written a comment.

2008-07-15
From US - Norway

The user has not written a comment.

2008-04-09
From Rachel Conway - United Kingdom

The hotel was very noisy during the day but that was due to renovations being carried out inside as well as outside

2008-04-07
From Anonymous - Florence

Excellent location to view the atractions of central Florence. Very clean and in a quiet location. Good food available to suit all budgets in the areas adjacent to the hotel. Also very close to the main railway station which has coach and train (very good and very cheap) links for onward travel. I would certainly stay here again if I return to Florence in the future.

2008-04-02
From AM - Italy

The user has not written a comment.

2008-02-09
From Anonymous - Florence

Our room was awful!!! Certainly shouldn't be considered a 4 Star even by european standards. Renovated?! A standard room is from the 1960's, complete with disgusting old bed spread, dirt in the corners general wear and tear of almsost 50 years. English channels didn't work, and when we arrived at breakfast 15 minutes before closing time (due a hotel hair dryer situation) basically all of the food was gone and they wouldn't replenish. Staff was basically dismissive.

2006-12-29
From LC - Switzerland

The user has not written a comment.

2006-11-01
From Anonymous - Florence

Service: The checkin staff were very friendly, efficient and extremly helpful in making bookings for museum's and restaurant's. In total contrast staff in the restaurant could not have been more unfriendly and unhelpful if they had tried. No clean tables, no coffee , Eggs on the hotplate on the breakfast buffet were runny and had been sitting there all morning. I don't understand were the hotel got the **** rating from. In my opinion *** would be to much.

2006-11-01
From Alfonso De Ascaniis - Italy

The user has not written a comment.

2006-07-06
From HJ - USA

The user has not written a comment.

2006-05-21
From Ann Hill - United Kingdom

on arrival having booked 2 twins rooms for 4 ladies, one of the rooms has a double bed, because it was late at night they had no one available from housekeeping able to do anything about it, found that odd for a 4 star hotel. They said they would separate the beds next morning, but they never did, we tried to communicate to the housekeeping staff but without success. We didn't bother after that the two ladies were ok about the sharing, but would have preferred separate beds. The rooms themselves were lovely, smallish but nicely decorated, looked new, polished wood floor, lovely bathroom. The room we had was quiet, the other room had some noise from the street,but that is only to be expected. All the staff were helpful except the older man of the two on reception when we got there, he was miserable. We were not very impressed with the breakfast, once they were out of something, like the fresh fruit salad, they was no more brought out. One day the scrambled eggs were cold. The location was good for the station we took a trip to Siena on the train one day, and once we found our way around florence, we found the most direct route to get to the centre, think if i stayed in florence again would stay more in the centre though. We found a great little restaurant around the corner from the hotel, i think the street was via palazuolo. We had a 3 course meal with wine and beer for 4 people for 62 euros, it was so cheap and really excellent food, there were about 4 choices for each course. To finish we had his grandmother's homemade tart which was delicious. Two of us had rabbit stew, one had liver, and the other had an asparagus risotto, we all had pasta to start with which was excellent. It was the best meal we had all holiday.

2006-04-25
From TQ - Ireland

The user has not written a comment.

2006-01-17
From Athanasios Karageorgopoulos - Greece

Unwelcoming staff with poor manners especially at the reception. Staff at the breakfast room was quit nice. The room described as "suite" was actually a small triple with a small 3rd bed not able to support a 1.90 male occupant. Bad air-conditioning system. Otherwise the room was very clean. Quite good common areas. Breakfast offered was quite good.

2006-01-12
From Alessandro Brasini - Italy

The user has not written a comment.