2008-10-17
From KM - Australia

Staff were very friendly, offered advice and were in general very helpful

2008-10-12
From Deepak Singla - India

The hotel is right next to the main train station and as we reaching Florence by train from Rome, it was most convenient.It is centrally located and you can walk to all the major sites like Duomo and Uffizi. We had a great time as you could eat out at any of those steet side restaurants at night and then just walk back.The hotel itself is pleasingly modern and clean.The staff was helpful.The only letdown was the breakfast.Anyway, we would definately be staying here next time in Florence.

2008-10-09
From JM - USA

very friendly, great breakfast in large room. good location if you need the train close by, not the most scenic neighborhood, rather hectic because it's so close to the station.

2008-10-07
From IG - USA

The user has not written a comment.

2008-10-07
From DD - Spain

The user has not written a comment.

2008-09-10
From YING WANG - United Kingdom

it is not a 4 star hotel. but according to its price, i think it is ok. and i will stay there again next time when i visit because of its convenience.

2008-09-09
From KS - Austria

The user has not written a comment.

2008-09-06
From JR - Spain

The user has not written a comment.

2008-09-01
From Susana Saez Ballesteros - Spain

The user has not written a comment.

2008-07-31
From IC - Italy

The user has not written a comment.

2008-07-28
From David Burcham - USA

The only downside to this hotel is that it is right next to the train station. However, being so close to the station made it easy for us to move our bags around. The rooms were great and surprisingly spacious. The staff was great. Good quality for the price.

2008-07-25
From Richard Bradley - USA

This was supposed to be a 4 star hotel, it was not. After arriving at the Diplomat hotel we were directed next door to their sister property. We were told we could check in at 2 pm, at 2:45 we were given the key to our room. Neither the TV nor the air-conditioning worked in the 1st room. Another 15 minutes we were in our 2nd room which was acceptable but still not a 4 star hotel. I realize the standards are not the same as in the US.

2008-07-24
From MT - United Kingdom

Good location for train station and city in general. Some building work going on but no real problem. given upgrade to what I suspect is the first phase of modernisation. long trek to breakfast aream past workmen. Balcony overlooking bus station however got the evening sun full on which was good to unwind with a beer. Reception staff very courteous and helpful for example with train times.

2008-07-20
From ELENI SLAFTSOU - Greece

Although our reservation was for B&H Diplomat, we were put to B&H Residence, about 50 meters away, but the second hotel was brand new, with modern rooms and large bathrooms.The view wasn't so great (looking at the bus station) and for having breakfast we had to go to the 4th floor, walk all the corridor to get the elevator to the 1st floor of another B&H hotel.But the breakfast was very rich.Our stay at the B&H Residence hotel was very pleasant and its location near the train and bus stations was convenient.If we visit Florence anothet time we will prefer this hotel for sure.

2008-06-25
From Wilhelmus(bill) Keeman - New Zealand

Very close to all mayor attraction when we first arrived we were not sure looked realy dirty neaberhood but when we booked in we gave the rooms and lokation 10 out of 10. Would stay there again .