2008-10-07
From LD - Ireland

Perfection location, beautiful hotel, very clean and comfortable. And very reasonable. I would recommend anyone to stay in this hotel if travelling to Florence, I know I will definitely be going back.

2008-10-02
From ANGEL CARBONELL LLOSA - Spain

The user has not written a comment.

2008-10-02
From FRANCISCO CARBONELL LLOSA - Spain

The user has not written a comment.

2008-08-17
From Raul Herranz Esteban - Spain

The user has not written a comment.

2008-07-03
From AD - USA

we booked this room last minute because of a flight cancelation - and decided to stay at a "nicer" place because we were exhausted and just wanted to relax and watch tv in the ac and take a bath and so on...upon arriving there, the staff at check-in was rude and didn't seem to care about us being there and our lack of italian seemed to irrate him further - they couldn't find our reservation but then finally put us in a room. it seemed nice at first - but then, and here's the clincher, with it being like 90 degrees outside the AC just did not work - we also had a tiny shower instead of the bathtub the room description said we would have - to make matters worse, after complaining about the AC, we found out that there were multiple other rooms that had the same problem. so in the end, we had to sleep with the window open, which normally wouldn't have been a big deal, except that the hotel is right across from the train station and on a busy road - all in all, it was a stressful and not relaxing extra night in florence - the only highlight was the breakfast in the morning

2008-06-12
From MC - Italy

The user has not written a comment.

2008-05-17
From Stephen Harker - United Kingdom

ok but breakfast was poor, room safe was locked and could not be used and check in was very busy. staff on front desk very nice but short staffed. perfect location

2008-04-20
From George Saggers - United Kingdom

March 2007 This was our first visit to Florence and we arrived from Pisa airport on the Terravision shuttle coach (bargain 8 Euro each). The hotel is opposite the coach stop outside the railway station (very ugly station building). The local buses all stop outside the hotel and the intercity bus depot is behind the hotel. Sounds rather ominous so far noisewise. I have to say though that I am really pleased we booked this hotel from recommendations on this site, as we had a wonderful stay in an upgraded junior suite at the back of the building with hardly any noise. It would have been different at a hotter time of year with windows open and a balcony overlooking the bus depot five floors below. The view over the rooftops to the hills beyond is nice but the early morning bus depot tannoys would be annoying. The staff were excellent, as were the breakfasts and snacks provided free late in the afternoon with reasonable priced drinks. Booking tickets for the major attractions though the front desk staff was easy. The local buses being just outside was a boon, cheap and frequent. A good tip I found on the net was to use the route 13 bus as a hop on hop off bus instead of the expensive sightseeing bus. As it is a circular route all you need is a day ticket and you can get on and off at all the sites and still use other buses on the same ticket. Another good trip is route 7 to Fiesole, a lovely village in the hills. It appears that a major part of life in Florence is food, food and more food. So much choice, so little time. We must go on a diet. Florence has some amazing sites, fantastic art (David WOW!) and very friendly people. We had a really good time and would love to go back and we would stay in the Ambasciatori again, depending on time of year. Within 50 metres from the hotel we boarded our train to Pisa Central (another bargain at 5 Euro 20 each). Despite the close proximity, all the time we were at the hotel we never heard a train.

2008-04-19
From Simon Webster - United Kingdom

Nice place but it's seriously understaffed. We couldn't check in on time as the rooms weren't ready. This was the experience of many other customers while we were there. Even when we were given our room, it hadn't been made up at all and the reception desk just told us to leave our things and go out(!) even though my partner was not well. Finally, we had to tip one of the cleaners to clean the room so that we could use it. The breakfast buffet also had almost no staff on hand, so it was difficult to get drinks and food items which needed replacing. Aside from this, the rooms were good and the hotel is ideally positioned.

2008-04-02
From NK - Austria

The user has not written a comment.

2008-03-04
From Mercurio Barrile - Italy

The user has not written a comment.

2008-03-01
From RICARDO LIEBANA ALCANTARILLA - Spain

The user has not written a comment.

2008-02-16
From Robert Schultz - USA

very spacious room for florence! very close to train, but some noise due to traffic. staff was very helpful and nice. over all a very nice hotel!

2008-02-12
From Jennifer Sandford - Ireland

This was my second time staying at the Ambasciatori and I was highly pleased with the rooms and service I received. The room was very clean and spacious, and the staff were very helpful. The only catch is the area around the hotel: it's across the road from the train station (great!), but the area is a little rundown in comparison to other areas of Florence. But saying that, Florence is very easy to walk around - and we had no trouble going places from the hotel. The breakfast was very good and with a very good selection. I would highly recommend this hotel.

2008-02-06
From Ian Brown - United Kingdom

I have used this hotel before, would readily do so again, and have no complaints at all about the hotel or the service. Value for money is excellent in winter, but the price rises steeply later in the season. Location is ideal, right next to the station, and a short walk from most sights. The rooms are very spacious.